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Aaron G. — Senior IT Service Delivery Manager from United States

Aaron G.

Senior IT Service Delivery Manager

United States 2-3 years
Open to offersNew to Platform
Languages
English
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About

Aaron G. is a seasoned technology professional with over a decade of experience in IT service delivery management and project management. With proven expertise in B2B account management and technical infrastructure, he has developed a reputation for strategic leadership and innovation. His work spans the telecommunications and hospitality industries, where he has implemented solutions such as automation strategies for node deployment and contributed to project success at organizations like Nokia. As a blockchain developer, Aaron collaborates with engineers and data scientists to meet blockchain requirements and protect data integrity. His role as a Talent Agent Associate involved optimizing candidate placements for Fortune 500 companies, significantly enhancing client satisfaction. Aaron's early career as a Concierge Specialist and Website Designer further highlights his diverse capabilities, from boosting hotel tour revenues to designing successful websites and QR codes.

Experience

  • Blockchain Developer

    Self Employed · 2022 — Present
    Implemented automation strategies for geographically distributed node deployment and collaborated with engineers, data scientists, and project management to identify blockchain requirements. Integrated data with repositories while ensuring the protection of private information.

  • Talent Agent Associate

    Adecco Staffing · 2018 — 2021
    Conducted data analysis to optimize the candidate matching process for client open positions, enhancing overall client satisfaction. Interviewed candidates and allocated them within Fortune 500 companies, focusing on competencies in business and logistics infrastructure.

  • Concierge Specialist

    Valentino Group Management dba Hotel St. Marie · 2016 — 2018
    Created personalized tour itineraries to align with guests' interests and provided insights on local attractions. Developed and managed a tour concierge service, significantly increasing tour revenue for the hotel. Established strong relationships with local tour providers to enhance guest experiences.

  • Website and QR Code Designer

    Plaid International · 2015 — 2016
    Designed websites and QR codes for a small multi-disciplinary interior design company, contributing to the overall branding efforts.

  • Service Delivery Manager

    Nokia · 2004 — 2011
    Oversaw the migration of over 56,000 voice service lines to Nokia Siemens Networks (NSN) and managed the transition from Private Branch Exchange (PBX) infrastructure to Internet Protocol PBX (IPPBX) and Session-Initiated Protocol (SIP) solutions. Monitored and evaluated Wide Area Network (WAN) activity to facilitate cost savings.

Skills & Expertise

Biotechnology / Life SciencesBlockchain DeveloperContent CreationAccount Management

Education

  • Bachelor of Science (B.S.): Business Administration
    University of Texas at Arlington
  • Associate in Science (A.S.): Business Administration
    Tarrant County Community College
  • Business Administration
    Northlake College
  • Business Administration
    Northlake College