Adelfa F.
Mid-Level B2B Sales Executive
Open to offersNew to PlatformAbout
Adelfa F. is an experienced professional based in the Philippines with a proven track record in merchant acquisition and ecommerce management. Holding a BS in Psychology from the University of Caloocan City, Adelfa spearheaded merchant acquisition efforts for Maya Philippines, where she led the B2B client presentations to showcase platform benefits. Her role as a Merchant Acquisition Team Lead involved maintaining robust aftersales support and resolving post-onboarding concerns. At Limegreen in New York City, she excelled as an Ecommerce Management Specialist, providing high-quality email and chat support to enhance customer satisfaction. As an Assistant Station Head at NinjaVan Philippines, Adelfa managed logistics operations, ensuring timely parcel deliveries. Her expertise further includes roles in virtual administrative support, coordination for oversize load dispatch in Oklahoma, and data entry and database management utilizing tools like Asana, ClickUp, and Google Workspace. Adelfa's career spans diverse industries, including logistics, ecommerce, and corporate insurance solutions with AIA Philippines.
Experience
Corporate Solution Insurance
AIA Philippines · 2024 — 2025Managed the processing of insurance claims while verifying supporting documents. Collaborated with both internal teams and external stakeholders and provided email support alongside various administrative tasks.Merchant Acquisition - Team Lead
Maya Philippines · 2022 — 2024Led efforts in merchant acquisition by presenting the platform's benefits and capabilities to potential B2B clients. Offered extensive aftersales support to merchants, fostering strong relationships and addressing any concerns that arose post-onboarding.Ecommerce Management Specialist
Limegreen · 2021 — 2022Provided efficient email and chat support for ecommerce customers, ensuring timely resolution of inquiries and enhancing customer satisfaction. Additionally, engaged in administrative tasks utilizing Asana and ClickUp.Sales Executive B2B
Mocasa Buy Now Pay Later · 2022 — PresentFocused on merchant acquisition and onboarding activities.Assistant Station Head
NinjaVan Philippines · 2018 — 2021Supported daily operations at logistics stations to ensure the smooth processing and timely delivery of ecommerce parcels.Virtual Assistant, Dispatch Support
ACE CONVOY PILOT CAR ESCORT, LLCCoordinated dispatch for oversize load trucking companies with pilot car escorts, managing scheduling and route planning while ensuring adherence to safety regulations. Maintained administrative support by tracking assignments, preparing invoices, and managing client records.
Skills & Expertise
Education
- BS PsychologyUniversity of Caloocan City · 2006 — 2010