Afsana B.
Junior Remote Client Relations Specialist
Open to offersNew to PlatformAbout
Afsana B. is a seasoned Telesales & Client Relations Professional with over two years of experience in remote sales and CRM-based lead generation for U.S. and U.K. markets. Operating from Manitoba, Canada, she excels in driving high-volume outreach, generating 100-150 leads per day and making 80-100 outbound calls daily. Her proficiency in using platforms like Apollo.io, Mailmeteor, and Thunderbird, combined with a meticulous, data-first approach, supports her success in converting cold outreach into qualified opportunities. At Glascutr in the UK, she conducted extensive research and high-volume calling to verify business leads. She further enhanced her email marketing skills during her internship at GAO Tek Inc., where she managed end-to-end campaigns and maintained organized databases. Her role at Software Solutions 360 enabled her to support digital platforms and coordinate patient communications in the healthcare and consumer sectors. A graduate in Bioinformatics from Asian University for Women, she supplements her technical knowledge with diplomas in leadership, business communication, and project management.
Experience
Email Marketing and Data Analysis Intern
GAO Tek Inc · 2026 — 2026Generated around 100-150 leads daily using Apollo.io by applying advanced filtering techniques to pinpoint suitable prospects. Executed comprehensive email marketing campaigns utilizing Mailmeteor, Mergo, and Thunderbird, overseeing every step from setup to follow-up. Customized bulk email sequences through mail merge tools to enhance open and response rates, while also tracking campaign performance and ensuring a well-organized lead database.Telesales Executive (Remote)
Glascutr · 2025 — 2026Conducted daily research on a specified geographic area, sourcing 100-150 qualified business leads and validating contact information via online investigation, coupled with a high volume of outbound calls (80-100 calls per day). Engaged customers to discern their needs and suggested appropriate solutions while accurately documenting calls and interactions in the CRM system. Met daily and weekly sales goals consistently and collaborated with sales and marketing divisions to enhance conversion rates.Client Relations Executive (Remote)
Software Solutions 360 · 2022 — 2024Acted as the primary client contact for U.S.-based digital platforms serving healthcare and consumer clients. Coordinated communications with patients, including appointment follow-ups and service guidance, ensuring accuracy and discretion. Supported hardware sales alongside core client relations tasks, while logging client interactions, issues, and resolutions for internal reference. Collaborated with sales, marketing, and technical teams to ensure service delivery aligned with client expectations, leveraging extensive knowledge of platform features for accurate guidance.
Skills & Expertise
Education
- BSc in BioinformaticsAsian University for Women · — — 2022
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