Aileen E.
Account Manager / Senior Acountant
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Aileen C., a distinguished Certified Public Accountant (CPA), has accumulated over 13 years of expertise in the fields of accounting and financial reporting. Her recent role as an Account Manager at a Singapore-based accounting firm exemplifies her proficiency in managing multi-entity accounts and fostering strong client relationships. During her tenure, she enhanced customer satisfaction by maintaining high retention rates and resolving issues efficiently. Aileen's previous experiences include roles at Petron Corporation, where she contributed significantly to gap analysis, financial reporting, and compliance, and at Infosoft International Solutions Inc. as an Applications Specialist, where she provided key support for MS Dynamics NAV. Her expertise extends to tools such as Xero, QuickBooks, and Dext, underpinned by certifications like Xero Certified Professional and QuickBooks Certified ProAdvisor. Her educational foundation in Accountancy from the Philippine School of Business Administration supports her strategic approach to business process optimization and customer relationship management. Aileen continues to lead and mentor teams, ensuring the effective delivery of financial insights.
Experience
Account Manager
BMG Outsourcing Inc. (Sleek Tech Pte. Ltd.) · 2024 — 2026Cultivated robust relationships with clients, swiftly addressing their needs to enhance satisfaction. Resolved escalated issues to maintain positive client relationships and prevent loss of valuable accounts. Ensured high client retention through exceptional service and anticipation of client requirements. Collaborated closely with the sales team to identify potential upsell opportunities. Led the client portfolio team to ensure timely account completion and compliance with statutory requirements such as GST reports and Annual Reports.Senior Accountant
BMG Outsourcing, Inc. (Sleek Tech Pte. Ltd.) · 2023 — 2024Executed monthly journal entries and reconciliations, utilizing tools such as Xero, Dext, and Hubdoc. Carried out account reconciliations and prepared documentation for monthly closure procedures. Generated quarterly GST reports and reviewed accounts for discrepancies, proposing corrective actions. Delivered accurate financial reporting to senior management to facilitate informed decision-making. Ensured compliance with IFRS by integrating necessary updates into accounting practices. Conducted training for junior accountants on best practices and procedures, promoting overall efficiency.Business Analyst
Petron Corporation · 2021 — 2023Performed gap analysis to identify areas for process improvement. Supported software development by clearly defining requirements for technical teams. Facilitated streamlined operations management through effective communication with cross-functional teams. Enhanced report generation processes, significantly reducing time spent on performance analysis. Actively participated in team meetings, sharing knowledge and collaborating on solutions.Refinery Plant Accountant - Production Statement
Petron Corporation · 2019 — 2021Managed the Inventory Management System for the Petron Refining Division. Fostered effective communication between the accounting team and plant management regarding financial matters. Assisted internal auditors by providing documentation and explanations to support regulatory compliance. Contributed to continuous improvement by identifying automation opportunities within financial processes. Prepared timely financial reports and analyses on plant performance metrics for senior management.Powerplant Accountant
Petron Corporation · 2018 — 2019Oversaw daily accounting processes for the Petron Powerplant, ensuring financial accuracy. Collected financial data, prepared necessary documentation, and managed the closing of books. Enhanced reporting accuracy through detailed data analysis and reconciliations. Improved month-end closing efficiency, significantly reducing reporting time. Worked closely with external auditors during annual audits to provide documentation and address any issues.Accounts Payable Accountant
Petron Corporation · 2017 — 2018Handled vendor inquiries and ensured timely resolution of issues while maintaining high customer service standards. Monitored due dates to minimize late payment penalties and prioritized vendor payments. Maintained accurate accounts payable ledgers and ensured compliance with policies during expense reviews. Participated in the development of a Centralized Bills Management System to manage bill payments.Accounting Clerk
Petron Corporation · 2012 — 2017Organized accounting records to facilitate easy access to financial information. Accurately entered a high volume of monthly invoices. Supported month-end closing activities by completing journal entries and adjustments. Assisted in audit preparations through careful documentation review and prompt auditor responses. Maintained financial records using in-house accounting systems.Applications Specialist - MS Dynamics NAV
Infosoft International Solutions Inc. · 2011 — 2012Provided user training and support to ensure the effective use of new technologies. Contributed to sales by demonstrating product expertise during client engagements. Resolved technical issues promptly across various communication channels. Assisted in creating product documentation, including user guides and manuals. Implemented processes to improve application responsiveness and overall performance.
Skills & Expertise
Education
- BS: AccountancyPhilippine School of Business Administration - Manila · — — 2010