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aileen H. — Mid-Level E-Commerce Operations Specialist from Philippines

aileen H.

Mid-Level E-Commerce Operations Specialist

Philippines 3-6 years 4000 USD per month
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Aileen H. is a dedicated E-Commerce Operations Specialist hailing from Quezon City, Philippines, with extensive expertise in the virtual management of e-commerce platforms like Shopify, eBay, and Whatnot. With a Bachelor of Science in Industrial Engineering and Six Sigma Yellow Belt certification, she brings over four years of corporate operations experience in production supervision, demand planning, and supply chain management, plus more than two years in virtual e-commerce roles. In her current position, Aileen adeptly manages full-cycle operations using Zoho Inventory, which includes handling purchase orders, sales invoicing, and inventory management. She manages multi-channel sales, and ensures accurate SKU and product catalog maintenance. Her background in data analysis and reporting is instrumental in producing structured sales data reports, and she excels in coordinating complex processes with minimal oversight.

Experience

  • E-commerce Operations Specialist / Inventory Analyst / Zoho Inventory

    Freelance · 2024 — Present
    Manage complete Zoho operations, including the creation of purchase orders and sales orders, processing customer invoices, handling sales returns and cancellations, and ensuring precise inventory counts. Compile sales data from Shopify, eBay, Whatnot, and walk-in transactions into organized Excel reports for client analysis. Generate inventory summary reports through Zoho to aid in restocking and procurement decisions. Evaluate Meta Ads campaign performance by identifying high-performing campaigns and advising on scheduling, while managing multiple ad accounts. Schedule, replicate, and oversee the execution of Meta Ads campaigns aligned with client strategy. Create and sustain SKUs for all products, both new and legacy. Generate
  • Demand and Inventory Planner

    Rex Bookstore Inc. · 2021 — 2023
    Oversee inventory levels and demand forecasting to reduce stockouts and excess inventory across various SKUs. Analyze sales trends and produce data reports to inform procurement decisions. Coordinate with suppliers and internal teams regarding supply chain management and production planning. Operate RAMCO ERP for inventory management and related reporting.
  • Production Supervisor

    Joyce and Diana Worldwide Inc. / Globalinens Inc. · 2019 — 2020
    Supervise the planning and scheduling of production to ensure that output targets and quality standards are achieved. Manage inventory reporting, conduct time and motion studies, and track cash incentives. Lead quality control measures and implement continuous improvement initiatives.

Skills & Expertise

Education

  • Bachelor of Science in Industrial Engineering
    Quezon City University · — — 2019