Albert B.

Albert B. is an experienced Team Manager based in Quezon City, with a proven track record in virtual team leadership and operations management. Currently serving at SMA Support Services since June 2024, Albert excels in supervising daily operations, optimizing administrative workflows, and enhancing team productivity through coaching and performance guidance. He possesses strong expertise in setting measurable goals, tracking key metrics, and implementing process improvements to boost efficiency. Albert is adept at fostering communication across departments to ensure seamless operations while maintaining compliance with quality standards. His role extends to providing comprehensive executive support, managing client relations, and curating social media content to enhance brand visibility. Prior to his current role, Albert played a pivotal role at PSG Global Solutions as a Senior Team Manager, where he led recruiter teams to achieve client-defined goals and spearheaded performance and employee development. With a Bachelor's degree in Accountancy from the Polytechnic University of the Philippines, Albert demonstrates exceptional skills in ProLine CRM, Microsoft Office, and communication, ensuring a high level of customer satisfaction and operational efficiency.