ALBERTUS A.
Business Operations + AI + Virtual Assistant + Research + Customer Support + Project Coordination
Open to offersNew to PlatformPortfolios
About
Albertus A. is a seasoned Business Operations and Strategy professional with over eight years of experience. Based in Jakarta, Indonesia, he has a proven track record in the banking sector, particularly with PT Bank Rakyat Indonesia, where he managed portfolios exceeding Rp1.1 trillion (~USD70 million). Under his leadership, teams of up to 15 professionals consistently delivered 16–22% annual growth rates. Albertus is adept at cross-functional leadership and has recently expanded his expertise into AI Research and Knowledge Management. His technical acumen includes leveraging tools such as GitHub, AI-assisted workflows, and comprehensive documentation systems. Albertus has been recognized for his ability to drive operational excellence and enhance strategic decision-making. His academic background includes a B.Tech in Information Technology from the Asian Institute of Technology and Business. Albertus continues to seek opportunities that merge business operations with emerging AI capabilities to solve complex business challenges within technology-driven organizations.
Why hire me
Employers should hire me because I bring a strong combination of business operations experience, analytical thinking, technology skills, and a proactive work ethic. With 8+ years of experience in banking and business operations, I am used to managing multiple priorities, solving problems, working with data, preparing reports, coordinating teams, and communicating professionally with different stakeholders. I also actively use AI tools such as ChatGPT, Gemini, Claude, Canva AI, and automation tools to improve productivity and workflow efficiency. I learn new systems quickly, work independently, follow SOPs carefully, and take ownership of tasks from start to finish. I am reliable, detail-oriented, adaptable, and focused on delivering measurable results rather than simply completing tasks.
Experience
Team Leader – RM Quality
PT Bank Rakyat Indonesia (Persero) Tbk · 2025 — 2026Oversaw governance across five branches through a data-driven portfolio quality oversight model, which enhanced operational performance by facilitating proactive risk identification. Developed executive dashboards for near real-time portfolio monitoring, thereby expediting leadership decision-making.Small Business Manager (Acting)
PT Bank Rakyat Indonesia (Persero) Tbk · 2024 — 2025Improved reporting effectiveness by approximately 30% through the redesign of processes related to budgeting, forecasting, and cross-functional coordination workflows. Contributed to executive strategic planning by generating management reports and conducting data analysis that informed expansion and budgeting decisions.Head of Financial Planning & Analysis
PT Shark Globalindo Jaya (Remote) · 2018 — 2025Strengthened governance by implementing data-driven oversight in portfolio management, leading to reduced risk exposure through coordinated recovery initiatives and operational improvements across various functions.Relationship Manager SME
PT Bank Rakyat Indonesia (Persero) Tbk · 2018 — 2024Managed a commercial portfolio exceeding Rp116 billion, achieving consistent growth rates of 16–22% year over year through consultative analysis and strategic account restructuring. Identified risk signals within the portfolio and initiated structured recovery strategies to bolster portfolio health.Relationship Manager Micro
PT Bank Rakyat Indonesia (Persero) Tbk · 2017 — 2018Expanded the micro-lending portfolio while enhancing collection performance and credit quality, thus contributing positively to the organization's financial metrics.
Skills & Expertise
Education
- B.Tech, Information TechnologyAsian Institute of Technology and Business, Malang