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Alexiz E. — Junior Social Media Specialist from Philippines

Alexiz E.

Junior Social Media Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Alexiz Erika R. is a skilled Social Media Specialist currently working at August99. With a foundation in marketing from Miriam College, where she graduated with a BA in Communication in 2022, she has honed her expertise in managing and optimizing paid ad campaigns across platforms like Facebook, Instagram, LinkedIn, and TikTok. Her role involves handling the full campaign lifecycle, from targeting and budgeting to A/B testing and performance optimization. Alexiz Erika is adept at developing data-driven strategies and delivering actionable insights based on key performance indicators such as CPL, CTR, and conversions. Her experience extends to brands in B2B, real estate, e-commerce, and padel clubs, including LOFT Spaces and Renture Realty. Prior to this, she worked as a Support Ambassador at TDCX Philippines, where she provided customer support and handled dispute resolution and listing management. Alexiz Erika also has extensive experience in sales and social media management, having worked as a Sales Representative at Quantrics, Inc. and a Social Media Management Trainee at Summit Media, where she was recognized as an All-Star Award recipient in 2020.

Experience

  • Social Media Specialist

    August99 · 2023 — Present
    Manage and optimize paid ad campaigns across Facebook, Instagram, LinkedIn, and TikTok to generate leads and conversions. Oversee the entire campaign lifecycle, including targeting, budgeting, A/B testing, and performance optimization. Develop strategies based on data, create briefs, and design funnel approaches to enhance engagement and ROI. Monitor KPIs such as CPL, CTR, and conversions while providing actionable insights. Engage in community management for various brands, including LOFT Spaces, Hire Manila, Renture Realty, and ProSmash.

  • Support Ambassador

    TDCX Philippines · 2022 — 2023
    Provided customer support through calls and emails, assisting users with their inquiries and issues. Resolved disputes utilizing mediation skills to ensure fair outcomes in reservations. Managed listings and facilitated resolution between guests and hosts to uphold platform integrity.

  • Sales Representative

    Quantrics, Inc. · 2018 — 2021
    Responded to customer inquiries and offered product recommendations over the phone to improve the customer experience. Achieved daily sales targets and product add-on quotas consistently, showcasing strong sales performance.

  • Social Media Management Trainee

    Summit Media · 2018 — 2021
    Designed and produced marketing materials and social media graphics aligned with brand messaging. Collaborated with the Art Director to enhance layouts, designs, and creative concepts. Participated in a team environment to meet deadlines and ensure timely publication of content.