Business Data Analyst
Manchester Airport Group (Morson) · 2025 — Present
Supported a significant Asset Management Programme, performing analysis on asset data and identifying deficiencies to meet IDS requirements. Led cleansing and validation of data for migration into IBM Maximo, ensuring readiness for UAT and production. Replaced outdated asset tools with secure, cost-effective cloud applications to enhance operational efficiency. Delivered AS-IS process mapping and TO-BE readiness for critical asset datasets before production load.
Business Analyst
AO.com · 2025 — 2025
Implemented operational savings by substituting costly third-party tools with secure, in-house cloud applications, enhancing agility in operations. Conducted a comprehensive vendor evaluation, collaborating with Solution Architects to generate RFIs, RFQs, and a detailed RFP for senior stakeholder decisions on cost and performance. Developed end-to-end data pipelines for commercial reporting and collaborated with Data Engineers to design accurate data models. Assisted in B2B order reconciliation with major telecom providers, enhancing accuracy while minimizing manual work. Optimized Product Information Management processes to refine e-commerce sales page content. Gathered business requirements during the MusicMagpie acquisition to ensure cross-team alignment.
Business Analyst
Barratt Redrow · 2024 — 2025
Executed a digital transformation project to automate KPI reporting, transitioning manual spreadsheets to Power BI dashboards hosted on AWS for improved accuracy. Conducted comprehensive AS-IS analysis to inform the development of the organization’s Target Operating Model. Collaborated with Marketing and Finance to develop dashboards that provided insights into various financial metrics, facilitating informed decision-making. Defined AS-IS data requirements and generated source-to-target mappings, along with reporting specifications and user stories. Analyzed current sustainability metrics and identified APIs needed for integration with external providers. Extracted and modelled data from the COINS construction management system to support BI reporting needs.
Business Analyst
Royal Society of Chemistry · 2023 — 2024
Assisted in replacing the organization’s legacy HCM platform with a Workday HCM solution, ensuring alignment across various HR functions. Mapped AS-IS and TO-BE processes using BPMN, clarifying process and data requirements for the Workday design. Developed user stories, business procedures, and a detailed BRD to guide Workday configuration. Evaluated existing processes against leading HCM solutions to uncover gaps and improvement opportunities.
Consultant Business Analyst
ITV (Nexere Consulting) · 2022 — 2023
Spearheaded change initiatives for ITV's serial dramas, enhancing functionality across scripting and payments systems. Implemented robust IDAM and PAM controls, defining role-based access and managing user lifecycle processes. Created comprehensive AS-IS and TO-BE process models, translating requirements into actionable documentation. Engaged with production teams through workshops, ensuring support and clarity across stakeholders. Developed user training materials and managed the decommissioning of legacy systems in compliance with data retention policies.
Consultant Business Analyst
Department for Education (Solirius Consulting) · 2021 — 2022
Executed business change and digital transformation projects aligned with GDS standards within the DfE. Led the integration of multiple service desk processes into a single Zendesk solution, supporting a major transition while documenting comprehensive Case Management requirements. Conducted thorough data discovery and created AS-IS and TO-BE process models, translating these into deliverable solutions with training materials. Created test scenarios and a traceability matrix while facilitating workshops for stakeholder alignment on operational requirements.
Senior Business Analyst
Innovate UK (UKRI) · 2020 — 2021
Facilitated business change across the Workday HR & Finance improvement programme. Produced user stories, BPMN mappings, and relevant documentation for post-go-live support. Led efforts to automate invoice processing using Workday for a large supplier base, ensuring adherence to financial controls. Mapped Procure-to-Pay processes to support automation, and directed data migration activities with third-party vendors to ensure seamless transitions for suppliers.
Project Manager
Sovereign Pensions · 2019 — 2020
Documented business requirements for the transition from legacy pension systems to a unified administration system. Executed data cleansing operations and maintained oversight of project planning, change management, and governance frameworks. Mapped current processes using BPMN to develop the future-state solution.
Business Analyst
Moneysupermarket · 2019 — 2019
Supported finance system transformations, enhancing reporting accuracy and governance processes. Defined business requirements for digital and data improvements in financial operations. Developed KPIs for trade reporting and created a governance framework for data compliance.
Lead Core HR Consultant/Business Analyst
Morrisons · 2018 — 2019
Oversaw the transition to Oracle HCM Cloud from PeopleSoft HR & Payroll systems, aligning across various HR functions. Managed AS-IS and TO-BE process mapping, producing models for system configuration. Defined integration requirements for KRONOS and created data mappings for secure HR operations.
Business Analyst
Intertek Global · 2018 — 2018
Supported global digital transformation initiatives, providing functional design specifications for order management systems. Defined integration requirements with external systems, and mapped current processes to develop streamlined workflows.
Business Analyst
Williamson Dickies · 2018 — 2018
Managed planning for a major 3PL outsourcing initiative, developing detailed BRD and integration plans in collaboration with the provider. Mapped business processes, ensuring effective operational redesign and integration.
Business Analyst
Brightstar · 2016 — 2017
Conducted comprehensive requirements gathering for multiple digital projects, utilizing JIRA for project tracking. Produced documentation including BRDs and user stories while ensuring effective communication across teams.
JBA System 21 Manager/Business Analyst
Calypso Soft Drinks · 2015 — 2016
Managed JBA System 21 ERP platform, delivering thorough analysis and support for bespoke developments. Mapped processes for migration to SAP and developed data migration strategies.
Test Analyst/Business Analyst
Places for People · 2015 — 2015
Served as lead test analyst for Unit4/Agresso ERP implementation, building a test strategy and managing a team of testers. Created test cases for various testing phases while ensuring compliance with data privacy requirements.
Business Analyst /2nd level support analyst
Sanctuary Housing · 2015 — 2015
Provided Level 2/3 support for SAP HCM, analyzing incidents during a critical period. Managed case resolutions and supported mobile applications to enhance user experience.
Data Migration ETL Lead and Business Analyst
Johnson & Johnson · 2013 — 2014
Led HR & Payroll data migration for a global Workday project, coordinating with developers to execute ETL processes. Defined mapping and integration requirements while managing legacy system consolidation for migration.
Business/Systems Analyst
Agco Corp · 2010 — 2013
Directed a pilot project for web-facing iSeries applications, achieving cost savings and establishing modernization approaches. Supported production systems integrated with various platforms while documenting comprehensive operational procedures.
SAP Data Migration Manager And Business/Systems Analyst
Johnson & Johnson · 2008 �� 2010
Managed comprehensive SAP ETL, overseeing data migration from multiple legacy systems. Mapped integration requirements and collaborated with vendors to ensure compliant process execution.