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Allona J. — Senior Property Management Specialist from Philippines

Allona J.

Senior Property Management Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Allona J. is a seasoned professional in the fields of property management, leasing, and short-term rental operations, bringing over 7 years of experience working across residential management and healthcare customer service. Based in Taytay, Rizal, the Philippines, she demonstrates a comprehensive grasp of guest communication, reservations, and property coordination. Her experience ranges from administrative roles to complex coordination tasks, such as managing leasing pipelines and remote operations. As a Real Estate & Property Management Assistant, Allona supports a private real estate broker with vendor coordination and property management workflows. She previously worked as a Leasing Coordinator for Suite Liv’n, enhancing property tours and signing processes and tracking leasing metrics with precision. In her role as a Resident Services & Delinquency Coordinator at Evernest, she managed a portfolio of over 378 properties, facilitating communication and compliance tasks using systems like AppFolio. Allona’s technology skills include CRM and PMS tools, including AppFolio, Guesty, and Asana, underscoring her efficiency in remote work environments.

Experience

  • Real Estate & Property Management Assistant

    Freelance · 2026 — Present
    Provided administrative and property management support to a private real estate broker, including managing vendor coordination, documentation, and information for property activities.
  • Leasing Coordinator

    Suite Liv’n · 2026 — 2026
    Managed leads through various communication channels, coordinated property tours and applications, and maintained detailed records of leasing metrics.
  • Resident Services & Delinquency Coordinator

    Evernest · 2025 — 2026
    Supported a residential portfolio by managing resident communication, lease renewals, and delinquency notices, while coordinating maintenance and compliance follow-ups using AppFolio.
  • Personal Assistant / Administrative Support

    Mark Stone / EventFusion · 2025 — 2025
    Delivered part-time administrative support by managing communication and task coordination, while organizing information in a remote setting.
  • Guest Experience Generalist

    CozySuites · 2023 — 2025
    Handled guest communication and supported short-term rental operations, including coordinating guest requests and overseeing day-to-day property tasks.
  • Talent Acquisition Associate

    Cynet Health · 2022 — 2023
    Prepared hiring documents, updated job postings, and screened applicants while sourcing candidates for healthcare recruitment.
  • Customer Care Collections Senior Representative

    NTT Data Services Philippines · 2021 — 2022
    Managed customer care and collections workflows, addressing account concerns and payment follow-ups with a focus on accuracy and compliance.
  • Customer Service Healthcare Advocate

    Alorica Teleservices Inc. · 2019 — 2021
    Handled patient insurance eligibility and provided education on accounts while ensuring adherence to documentation standards and deadlines.
  • Agent-In-Team Trainer

    IBEX Global · 2018 — 2019
    Directed training for new agents, monitored trainee progress, and conducted product and process training to reinforce workflow standards.

Skills & Expertise

Education

  • Bachelor’s in Advertising and Public Relations
    Polytechnic University of the Philippines – Sta. Mesa, Manila · — — 2018

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