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Alona A. — Senior Real Estate Transaction Coordinator from Philippines

Alona A.

Senior Real Estate Transaction Coordinator

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Alona A. is an experienced Transaction Coordinator with over eight years of expertise in the real estate industry. Her career spans positions at leading companies such as Cleardesk LLC and Brivity VA, where she managed residential real estate transactions across multiple U.S. states including Nevada, Texas, Florida, Missouri, Colorado, and Maryland. Alona is adept at coordinating escrow processes and works closely with title companies and lenders to ensure smooth closings. Additionally, she excels in CRM Management, effectively maintaining transaction records and file compliance. Alona also brings extensive knowledge in Contract Review and deadline management, supporting client and agent communication throughout the transaction process. Her educational background includes a Bachelor of Science in Business Administration with a major in Human Resource, complementing her practical skills in real estate. Her adeptness with Database Management and stakeholder communication underpins her success in high-volume transaction environments.

Experience

  • Transaction Coordinator / Operations VA

    Brivity VA · 2022 — 2026
    Oversaw multiple buyer and seller transactions from contract to close across various states including Nevada, Texas, Florida, Missouri, Colorado, and Maryland. Reviewed contracts while keeping track of key deadlines for inspections, financing, appraisals, and closing. Coordinated with title companies, lenders, agents, and clients to fulfill all escrow requirements. Scheduled inspections, appraisals, and repairs to ensure timely completion. Maintained accurate transaction records in the CRM and confirmed document compliance before broker review. Verified documents for signatures, dates, and completeness to avoid delays in closing. Communicated regularly with clients and agents throughout the transaction process, handling a high volume of tasks accurately and within deadlines.
  • Transaction Coordinator / Executive Assistant

    Cleardesk LLC · 2020 — 2022
    Managed residential transactions for U.S.-based agents from contract to close. Coordinated with title companies and lenders for effective escrow processes. Organized and reviewed contracts, disclosures, and compliance documents. Scheduled necessary inspections, appraisals, and vendor services. Maintained CRM systems while tracking transaction milestones. Provided support to clients and agents regarding updates and documentation. Ensured compliance and completeness of all files before closing.
  • Transaction Coordinator / Administrative Assistant

    Cyberbacker PH · 2018 — 2020
    Provided support in contract review, document tracking, and management of deadlines. Maintained precise client and transaction records within the CRM and database. Scheduled showings, inspections, and appointments related to transactions. Coordinated communication between agents, clients, and third parties. Developed workflows and checklists aimed at enhancing transaction efficiency. Ensured that all required documents were accurately collected and filed.
  • Real-Time Operations Support

    TaskUs PH · 2018 — 2020
    Monitored live support queues while managing interactions between customers and merchants. Acted as the first point of contact for inquiries, offering timely assistance and escalating issues as needed. Assigned tasks to third-party contractors, ensuring that workflows were completed effectively. Supported merchants with their onboarding, operational processes, and performance tracking.
  • Corporate Travel & Tour Support

    Afni PH · 2015 — 2018
    Provided administrative support for travel and tourism services. Assisted customers with troubleshooting telecommunications services and issues. Managed lead outreach, client engagement, and conversion processes as an Inside Sales Agent in timeshare.

Skills & Expertise

Education

  • Bachelor of Science and Business Administration Major in Business Administration Major in Human Resource
    AMA College | Dagupan · 2020 — 2023
  • Bachelor of Science in Education Major in Special Education
    Pangasinan State University · 2014 — 2018