Amelda A.
Junior Technical Support Engineer
Open to offersNew to PlatformAbout
Amelda A. is a professional with a broad expertise in electrical engineering, technical instruction, and technical sales. As a graduate holding a Bachelor's in Vocational Education in Electrical Engineering, Amelda achieved a noteworthy GPA of 3.73/4.00. Her multifaceted experience includes roles such as Technical Support Engineer, Technical Instructor, and Engineering Intern, notably at PT PLN (Persero), where she performed inspections and data validation in power distribution. Amelda excels in developing web-based Learning Management Systems, specifically using PHP and MySQL, which have been recognized in SINTA-indexed journals. She is proficient in Omron PLC programming and HMI development, supported by hands-on industrial training. Her sales acumen was proven at PT Pilar Mitra Abadi, where she surpassed targets through consultative selling. Amelda also contributed to the academic community at Universitas Sultan Ageng Tirtayasa as a Research & Web Developer, illustrating her capacity to integrate technical skills with educational technology.
Experience
Secretary
Department of Vocational Electrical Engineering Education · 2024 — 2024Managed official correspondence and maintained an inventory of 57 laboratory assets using Microsoft Excel and Word, ensuring data accuracy. Provided laboratory instruction in PLC Programming, Residential Electrical Installation, and Web Programming to over 50 undergraduate students across two academic semesters. Coordinated laboratory schedules, instructional activities, and student assessments while facilitating communication between lecturers and students.Engineering Intern
PT PLN (Persero) UP3 Cikupa · 2024 — 2024Executed Current Transformer (CT) inspections and conducted surveys of medium- and low-voltage distribution networks (SUTM/SUTR). Validated customer data and managed electricity meter replacements, supporting power capacity upgrade projects with the engineering team. Documented field measurement data for customer reports, ensuring accuracy and compliance.Sales & Customer Service Representative
PT Pilar Mitra Abadi · 2023 — 2023Achieved sales targets by selling 75 products utilizing consultative selling techniques and effective customer communication. Developed comprehensive product knowledge to provide accurate information and recommendations, fostering customer trust. Delivered customer service focused on responsiveness and solutions, contributing to high customer satisfaction.Industrial Internship
PPTIK Bandung Institute of Technology (ITB) · 2021 — 2021Collaborated with project team members and supervising instructors to develop and test an Internet of Things (IoT)-based system. Completed all project deliverables on schedule, leveraging teamwork and communication skills.
Skills & Expertise
Education
- Bachelor of Vocational Education in Electrical EngineeringUniversitas Sultan Ageng Tirtayasa · 2022 — 2026
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