Amenze E.
Mid-Level Business Analyst
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Amenze E. A., a skilled Business Analyst with over three years of experience, excels in delivering comprehensive requirements management and process optimization within consulting, education, and public sector environments. Holding a PhD in Business Administration, she applies her rigorous analytical expertise to address complex business challenges. Her proficiency in Agile delivery enables her to improve service efficiency and accelerate decision-making significantly. With adept abilities in stakeholder engagement, requirements engineering, and use of tools like Jira and Confluence, Amenze effectively translates ambiguous business needs into precise, actionable items. At Amdari Ltd, she achieved 100% on-time project completions and enhanced executive decision-making through advanced dashboard designs. Previously at Tiege Consult Ltd, she led initiatives that achieved a 20% reduction in operating costs and improved customer satisfaction by 10%. Her academic tenure at the University of Benin as a lecturer enriched her research capabilities, contributing meaningfully to the field of business administration. Certified as a Scrum Master, Amenze is adept at bridging technical and business teams to ensure delivery aligned with business objectives.
Experience
Business Analyst
Amdari Ltd · 2024 — PresentExecuted multiple Agile projects, ensuring that all sprints and milestones were completed on schedule, utilizing Jira and Confluence for backlog management and progress tracking. Generated detailed BRDs, FRDs, user stories, and acceptance criteria, which enhanced stakeholder alignment. Applied BDD methodologies to user stories and structured documentation, decreasing rework and misunderstandings in requirements. Developed KPI dashboards that improved executive decision-making efficiency. Coordinated customer journey mapping sessions to highlight bottlenecks and enhancement opportunities, thereby improving the overall customer experience. Conducted workshops and interviews to gather, validate, and prioritize business requirements from various stakeholders.Business Analyst (Apprenticeship Remote)
Tiege Consult Ltd · 2023 — 2024Spearheaded business analysis for large-scale digital transformation projects, overseeing the management of requirements from the discovery phase to delivery sign-off. Extracted and prioritized requirements via structured workshops, interviews, and document analysis, leading to improved accuracy. Created a process optimization roadmap that effectively reduced operating costs while increasing customer satisfaction. Utilized BPMN 2.0 to produce comprehensive AS-IS and TO-BE process models, pinpointing automation prospects. Enhanced analytics dashboards, significantly improving load times and user satisfaction. Collaborated closely with both technical and business teams to delineate solution scope and mitigate risks.Lecturer – Business Administration & Human Resource Management
University of Benin · 2018 — 2023Crafted and delivered both undergraduate and postgraduate business courses aimed at fostering students' skills in analytical thinking and problem-solving. Received competitive research grants and published studies in peer-reviewed journals, contributing to the academic institution's research standing. Established strategic connections with industry partners to enhance graduate employability and incorporate practical learning into course offerings. Conducted extensive doctoral research employing quantitative methods, yielding insights applicable to organizational behavior and business analysis.
Skills & Expertise
Education
- PhD in Business AdministrationUniversity of Benin · — — 2024
- MSc in Human Resource ManagementUniversity of Benin · — — 2018
- BSc in Business AdministrationUniversity of Benin · — — 2008