ANDREA A.
Senior Process Improvement Consultant
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Andrea H. is a seasoned Senior Consultant in process management, project strategy, and continuous improvement, based in Quito, Ecuador. With a degree in Industrial Engineering and a Master's in Business Administration, Andrea brings over 15 years of robust experience across the pharmaceutical, banking, logistics, healthcare, and floriculture industries. She has led organizational transformations, specializing in redesigning macro-processes and deploying Agile methodologies for enhanced productivity and efficiency. Andrea has an established track record in strategic management, evidenced by her certifications as a Six Sigma Green Belt and an ISO 9001 and ISO 14001 Lead Auditor. Her roles have included leading project management and process reengineering initiatives at FloriFrut, enhancing business development and innovation at Corporación Inmedical, and optimizing business operations with Akros Soluciones Tecnológicas. Her work has earned her recognition, including a Gold Six Sigma Award and the prestigious Malcolm Baldrige Prize for fostering a quality and environmental culture.
Experience
Project Manager
FloriFrut · 2024 — 2025Designed and implemented the Strategic Planning for 2025-2030, aligning initiatives with corporate objectives. Redesigned and reengineered processes in post-harvest and cultivation, creating documented standards and monitoring tools. Implemented a Quality Management System for export, including management indicators (KPIs) by area. Developed and applied project methodology for institutional projects, including business case, timelines, budget, and early alerts.Manager of Innovation and Development of International Projects | Member of the Strategic Commercial Board | Women's Division Leader
Corporación Inmedical · 2019 — 2024Managed business processes and the value chain, redesigning flows to optimize execution times and resources. Oversaw international strategic projects, defining scope, milestones, budget control, and risk management. Engaged in the Strategic Commercial Board to articulate projects aimed at maximizing sales and enhancing customer experience.Project Manager
Akros Soluciones Tecnológicas · 2018 — 2019Led technological implementation projects, including planning, resource allocation, progress control, and vendor management. Acted as Key User of Dynamics AX for defining strategic and operational processes in international value chains.Project Management Officer (PMO)
Colour Republic – Ecuador · 2015 — 2018Implemented ERP (Dynamics AX) and defined processes for operations in Miami and sample management. Established performance management indicators for evaluating performance and variable salary for management levels. Collected and documented value chain processes, developing standards to reduce waste.Operations Manager
Diebold · 2014 — 2015Ensured compliance and exceeded project budgets in profitability and timing, avoiding contractual penalties. Recovered $1.7 million in uncollectibles through systematic project closure and inventory control. Optimized operational planning, reducing overtime for the Security Electronics team.Manager of Business Processes, Organization and Physical Security
DHL Global Forwarding · 2005 — 2013Oversaw the management of Quality and Environmental Systems (ISO 9001 and ISO 14001), leading audits and improvement plans. Drove innovation and reengineering of business processes, managing corporate projects and optimizing the operational chain.Advisor of Organization and Methods
Merck C.A. del Ecuador · 2002 — 2005Implemented Strategic Planning for each business unit, focusing the sales team on objectives. Received national recognition – Malcolm Baldrige Award for developing a culture of quality and environmental management.
Skills & Expertise
Education
- Master in Business AdministrationUniversidad de Los Hemisferios · 2011 — Present
- Industrial EngineeringPontificia Universidad Católica del Ecuador · 1998 — Present