Angela A.
Senior Real Estate Virtual Assistant
Open to offersNew to PlatformAbout
Angela A. is a highly proficient Virtual Assistant with over 7 years of experience specializing in the real estate and short-term rental management sectors. Based in Baguio City, Philippines, she has excelled in managing over 20 STR listings and overseeing the administrative portfolios of more than 50 residential units. Her expertise includes optimizing guest satisfaction and enhancing operational efficiencies. In her current role as a Short-Term Rental Executive Assistant at Airbnb Property Management, she manages guest communications, optimizes property listings, and ensures regulatory compliance. Angela has a rich background in lead generation and data management, having previously conducted targeted lead campaigns and maintained real estate databases. She is adept with tools such as Salesforce, Zoho, and HubSpot and platforms including Airbnb and Booking.com. Her educational foundation in Hotel and Restaurant Management reinforces her ability to deliver comprehensive and efficient administrative support. Angela's work is underpinned by her commitment to driving success through effective operations and client satisfaction.
Experience
Short-Term Rental (STR) Executive Assistant
Airbnb Property Management · 2025 — PresentHandled guest communication, inquiries, and pre-arrival details while resolving issues to maintain 5-star ratings. Organized cleaning schedules, conducted property inspections, and managed maintenance to keep properties in optimal condition. Enhanced visibility and competitive pricing by optimizing Airbnb listings and posting on Booking.com, VRBO, and other platforms. Oversaw inventory, procuring supplies to manage costs effectively. Processed bookings, payments, refunds, and security deposits accurately and on time. Analyzed revenue and occupancy trends, generating reports with insights for operational enhancements. Ensured adherence to local regulations regarding taxes and safety standards, mitigating risks. Improved overall operations by streamlining cleaning efficiency and maintenance workflows.Lead Generation Specialist & Data Entry Specialist
First Team Realty · 2024 — 2025Performed targeted lead generation using cold calling, email campaigns, and social media to broaden the client base and boost sales. Maintained and updated client databases to ensure accurate communication. Evaluated and segmented leads to identify high-value prospects, enhancing conversion rates. Collaborated with sales teams to offer actionable insights and facilitate timely follow-ups on leads. Entered substantial amounts of real estate data into CRM systems to improve team efficiency. Supported email marketing efforts, tracking campaign performance and optimizing content for increased engagement.Data Entry Specialist | Real Estate Virtual Administrator | Virtual Recruiting Assistant
Approved Real Estate Academy · 2019 — 2024Managed and organized databases for various real estate companies across California, ensuring information accuracy and updates. Verified records and licensing data through industry platforms like NMLS, DRE, and MLS. Assisted with inbound inquiries from prospective students, providing program information and guiding them through enrollment. Helped qualify leads, scheduled orientations, and facilitated student enrollment in courses. Coordinated with instructors to ensure smooth onboarding and class readiness. Followed up consistently with prospects to address inquiries and encourage course enrollment.Real Estate Virtual Administrator & Appointment Setter
Aspire Realty Group · 2016 — 2019Conducted lead qualification through cold calling, arranging appointments for property viewings while ensuring effective follow-ups. Managed tenant screening processes and scheduled documentation for property showings. Assisted in the preparation of lease documents and supported tenant lease signings. Coordinated lockbox codes for a seamless move-in experience between tenants, property owners, and clients. Processed rental applications, including credit checks and document verification for compliance. Oversaw invoices and followed up on payments from tenants and landlords to ensure financial accuracy. Enhanced property visibility by posting listings on platforms such as Zillow, Zumper, GoSection8, and Craigslist.
Skills & Expertise
Education
- Bachelor of Science in Hotel and Restaurant ManagementCentral Philippine University · 2001 — 2007
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