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Angela N. — Mid-Level Cybersecurity Analyst from United States

Angela N.

Mid-Level Cybersecurity Analyst

United States 3-6 years
Open to offersNew to Platform
Languages
English
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About

Angela N. is a highly analytical cybersecurity professional based in Kansas City, MO, with a Bachelor of Science in Computer Networks and Cybersecurity, having graduated Magna Cum Laude from the University of Maryland Global Campus. She has over a decade of technical expertise, particularly in network systems administration, risk management, and information security. Angela holds a unique multidisciplinary foundation in business and criminal justice, thus providing a distinctive perspective on security compliance and organizational risk. Her professional experience includes working as a Cybersecurity Associate Analyst and NOCC Technician at T-Mobile, where she monitored digital activities to identify security threats, authored job aids, and employed pattern recognition to enhance troubleshooting processes. Additionally, Angela has served as a Support Technician at ISPN, guiding users through device security issues, and as an IT Specialist at Aloha Data Services, offering basic forensic support and overseeing virtual machine creation. Her technical skills include proficiency with tools like Splunk and Sentinel One, among others, and she is versed in multiple systems including Windows Server and Linux/Unix.

Experience

  • Cybersecurity Associate Analyst

    T-Mobile · 2024 — 2026
    Monitored enterprise systems to detect potential security risks, documenting findings with clarity. Analyzed alerts and patterns, escalating high-risk cases to senior analysts when necessary. Developed comprehensive documentation to aid incident management and enhance internal procedures.
  • NOCC Technician

    T-Mobile · 2017 — 2024
    Oversaw large-scale network environments, identifying and documenting anomalies for escalation. Created a Job Aid adopted by Tier 2, which improved troubleshooting clarity and consistency. Operated independently in a queue-based setting, prioritizing tasks according to severity and impact. Utilized pattern recognition skills to report recurring issues to management.
  • Support Technician

    ISPN · 2014 — 2017
    Assisted users facing high-stress scenarios, including those related to device compromise and safety. Detailed customer issues diligently, escalating cases that needed further investigation. Communicated effectively with users of different technical proficiency levels, guiding them patiently. Recognized suspicious home network activity and provided advice on safe practices.
  • IT Specialist

    Aloha Data Services · 2013 — 2014
    Supported internal investigations through basic forensic tasks and thorough documentation. Maintained accuracy while reviewing logs and digital records. Created virtual machines and assisted in data-related workflows that required a high level of precision.

Skills & Expertise

Education

  • Bachelor of Science in Computer Networks and Cybersecurity
    University of Maryland Global Campus (UMGC) · — — 2024
  • Associate of Applied Science in Information Technology
    Heald College · — — 2013
  • Associate of Arts in Business Administration
    American InterContinental University (AIU) · — — 2011