Angeleca S.

Angeleca H. is a detail-oriented professional specializing in customer support and online community moderation, based in Pasig, Philippines. She has gained experience with international companies such as Hoorah Studios in Santa Monica, USA, and VANTIR in Meydan Grandstand, UAE. At Hoorah Studios, she was responsible for enforcing server rules, maintaining a secure environment, and assisting with community engagement activities like quizzes and prize giveaways. Her work involved using tools like Slack and Intercom for timely customer support and community interaction. At VANTIR, Angeleca actively monitored chat discussions, developed an AI Bot Assistant, and addressed user disputes, ensuring adherence to guidelines and enhancing user experience. Equipped with a Bachelor's in Secondary Education Major in English, cum laude, from EMA EMITS College, she stands out for her proficiency in AI integration and event management within community platforms.