Anggia R.

Developed and updated Job Descriptions and Job Specifications through structured Job Analysis across various business units. Created a RACI Matrix and Standard Operating Procedures (SOPs) to facilitate process standardization and document workflows. Collaborated with the HC Manager to conduct Workload Analysis and Full-Time Equivalent (FTE) calculations for improved Workforce Planning. Implemented a Competency-Based Assessment System alongside an Individual Development Plan (IDP) form focused on performance evaluation and talent development. Utilized Microsoft Visio to create and refine organizational structures for alignment. Engaged in reviewing and drafting HR Policy documents, Corporate Ethics guidelines, and materials related to Good Corporate Governance (GCG). Aided in Payroll Administration through organization of overtime and attendance data in Microsoft Excel. Participated in CV Screening and Recruitment processes to support Talent Acquisition efforts. Managed employee HR inquiries regarding leave, attendance, and HR Documentation as the primary contact for HR Administration. Assisted in preparing for audits and compliance checks in line with Ministry of Manpower (Disnaker) requirements. Gained initial expertise in Risk Management within the domain of operational HR.

Conducted Job Analysis while developing SOP documentation and frameworks for RACI Matrix. Supported Payroll Administration by verifying and compiling overtime records across various business units. Assisted in the migration of HRIS system data, facilitating payroll bank account transitions and processing of employee data. Created KPI formats and Balanced Scorecard (BSC) frameworks to enhance performance management. Organized Town Hall event logistics, managing invitations and seating arrangements. Drafted internal memos, budget forms, and work orders for the CGHCC Department. Maintained minutes of meetings (MoM) and kept intern attendance records. Contributed to recruitment activities by assisting with job postings and publishing candidate information.

Oversaw petty cash management, customer invoices, and prepared monthly financial reports. Managed employee attendance data and tracked leave balances to aid in payroll processing. Coordinated class schedules for over 150 students and six instructors to ensure smooth operations. Delivered customer service support and managed brand communication through Instagram. Conducted monthly inventory checks of books and starter kits to confirm stock readiness and completeness. Designed visual content using Canva to enhance the company's Instagram presence and engage the audience.

Handled daily data processing and compilation from company emails, managing over 100 entries each day. Assisted with the recap of monthly net premium data and management of document archiving.

Completed a business case study focused on strategies for user growth, using advanced Microsoft Excel capabilities like pivot tables, calculated fields, data visualization, and advanced filtering. Employed data analysis techniques to assess and suggest business initiatives aimed at boosting user acquisition and fostering company growth.