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Aries C. — Mid-Level SaaS Automation Specialist from Philippines

Aries C.

Mid-Level SaaS Automation Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Aries G. is a SAAS & AI Automation Specialist experienced in optimizing operations for businesses and startups across SaaS, AI, IT support, and telecommunications domains. With a Bachelor of Science in Information Technology, Aries has delivered measurable results such as 90% faster document handling, 40% improved lead response rates, and 50% increases in booked calls by deploying automation tools like Zapier, Make, and N8N. Skilled in configuring CRM platforms such as GoHighLevel and HubSpot, Aries has developed end-to-end sales pipelines, client onboarding processes, and automated sales funnels. During tenure as Technical Support Representative for a telco-focused firm, Aries led system enhancements boosting efficiency by 15% and cut production costs by 10%. In IT support at AB Outsourcing Services, Aries automated network and account operations, achieving significant reductions in downtime and resolution times. Proficiency in project management tools and design platforms further supports data-driven business automation initiatives.

Experience

  • AUTOMATION WORKFLOW & OPERATION SPECIALIST

    null · 2024 — 2025
    Engaged with businesses and startups to implement complete CRM and sales pipeline automation. Focused on optimizing workflows and operations through app and system integrations, complemented by performance dashboards and reporting. Developed AI-driven process automation and designed business development systems.

  • ADMIN AND NETWORK SUPPORT

    AB OUTSOURCING SERVICES · 2019 — 2023
    Refined IT support systems to enhance account operations across various platforms. Automated and standardized processes for hardware and software troubleshooting, which led to decreased resolution times. Established preventive maintenance workflows for IT equipment, incorporating automated monitoring and failure reporting.

  • TECHNICAL SUPPORT REPRESENTATIVE

    Curo Teknika Local · 2018 — 2019
    Contributed to the creation of a refined support system specifically for telecommunications operations, enhancing overall efficiency. Worked on improving troubleshooting workflows and support processes, achieving a reduction in production costs. Initiated preventive maintenance strategies for telecom equipment to reduce downtime and increase reliability.