Arnold S.
Mid-Level Virtual Assistant Specialist
Open to offersNew to PlatformPortfolios
About
Arnold 'JR' S. is a seasoned Virtual Assistant with extensive experience in digital marketing and customer service. Holding a Bachelor of Science in Business Administration, majoring in Accounting Technology from the University of Mindanao, he furthered his technical knowledge with a Certificate in Information Technology (Programming) from the Genetic Computer Institute. Arnold has demonstrated proficiency in a variety of roles across the B2C sector, most notably at SixEleven Global Teleservices where he supported marketing campaigns and provided tech chat support. His tenure at VXI Global Holdings emphasized his ability to improve customer service through product expertise and team training. Arnold's skills include Social Media Management, Email Management, and CRM Administration, utilizing tools like Hubstaff, Calendly, and GoHighLevel. Currently serving as a Bishopric First Counselor at The Church of Jesus Christ Of Latter-Day Saints, he continues to enhance his administrative competencies while managing complex scheduling and lead generation tasks.
Experience
Social Media/Administrative Support VA
The Better Than Rich · 2022 — 2026Organized CRM, managed emails using MailChimp, ActiveCampaign, GoHighLevel, handled social media engagement and group management, generated leads, and scheduled appointments with Calendly and AddEvents Calendar.VA/Project based
Company not specified · 2025 — 2025Performed non real-time administrative tasks, including recording Zoom sessions and updating Excel Collection data, while managing emails and B2C collections.VA/Administrative Assistant (Project Based)
Company not specified · 2023 — 2024Managed CRM systems, handled data collection and invoicing, uploaded files and videos to Google Drive, and sent reminder messages to clients.Recruitment VA
Ignite Visibility · 2022 — 2022Implemented a recruitment plan that included lead generation, cold emailing and calling, candidate assessment, email management, and scheduling interviews using various sourcing tools and platforms.Subject Matter Expert
VXI Global Holdings · 2018 — 2022Provided expert knowledge on the company's products, offered email support, and coached agents to enhance customer service experiences.Customer Service Representative
VXI Global Holdings · 2017 — 2018Delivered customer service through email and live calls, managed complaints, and engaged in product up-selling while maintaining professionalism under pressure.Digital Marketing VA
SixEleven Global Teleservices · 2014 — 2017Supported marketing campaigns for clients by contributing to graphic design and managing social media.Tech Chat Support
SixEleven Global Teleservices · 2011 — 2014Handled technical support via live chat, addressing customer queries, managing complaints, and troubleshooting issues for up to 5 customers simultaneously.Marketing Officer
McDaleEvents · 2008 — 2011Assisted in implementing marketing campaigns to promote company events and coordinated venue organization during events.
Skills & Expertise
Education
- BS in Bus. Administration, Major in Accounting TechnologyUniversity of Mindanao · 2006 — 2009