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Arturo M. — Mid-Level Property Operations Coordinator from Philippines

Arturo M.

Mid-Level Property Operations Coordinator

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Arturo M. is a seasoned operations professional from the Philippines with over a decade of experience in customer support, administrative coordination, and leasing coordination within the property management sector. He excels in managing tenant communications, organizing property viewings, and converting client needs into clear, actionable tasks for internal teams. Arturo leverages CRM systems, project management tools, and AI productivity software to enhance operational efficiency. Most recently, as an Operations and Leasing Coordination Support at 1Office, he has honed his coordination skills, ensuring seamless communication and workflow management. His previous role as an Implementation Consultant at ADP Philippines further showcased his capabilities in HR and payroll solution implementation, requiring keen attention to detail and a structured approach to client solutions. His background spans hospitality with Norwegian Cruise Line and e-commerce know-how gained through digital marketing training and self-learning. Arturo holds a Bachelor of Science in Information Management from STI College and is fluent in English and Filipino.

Experience

  • Operations / Leasing Coordination Support

    1Office · 2025 — Present
    Coordinates inquiries from prospective tenants and clients about property availability and leasing details. Manages scheduling and arrangements for property viewings in collaboration with internal teams. Follows up with clients regarding agreements, documentation, and payment issues.
  • Implementation Consultant

    ADP Philippines · 2022 — 2025
    Engaged with clients to gather requirements and implement HR and payroll solutions. Facilitated communication between internal teams and external stakeholders to ensure efficient project execution. Delivered client support, resolving issues, and providing system guidance.
  • E-Commerce & Digital Marketing

    Self-Made · 2024 — 2025
    Completed training in e-commerce operations and digital marketing, gaining experience in creating product listings and marketing content using Canva and AI tools. Acquired knowledge in Facebook advertising and online store optimization practices.
  • Customer Support Specialist

    TaskUs / Sykes / Majorel · 2020 — 2022
    Managed customer inquiries through chat and phone support, assisting with product concerns, account issues, and service requests. Documented customer interactions accurately and worked with internal teams to escalate and resolve problems.
  • Hospitality Professional

    Norwegian Cruise Line · 2006 — 2017
    Provided exceptional guest service in an international hospitality setting while interacting with a diverse clientele. Demonstrated strong teamwork and attention to detail in a fast-paced operational environment.