Asmaa M.
Senior Administrative and Data Management Specialist
Open to offersNew to PlatformAbout
Asmaa M. is a highly skilled Administrative & Data Management Specialist with over a decade of experience in diverse industries such as healthcare, engineering, automotive, and telecommunications. She is adept at maintaining data integrity and optimizing record management systems. Her analytical proficiency extends to resolving customer inquiries and streamlining office administration. Adept in Microsoft Office Suite and specialized CRM databases, Asmaa has managed significant roles at organizations like Dar Al-Handasah, where she ensured data accuracy and support to project management teams. At Hamad Medical Corporation, she excelled in patient management and compliance with medical data privacy. As a CRM Account Specialist at Abdullah Abdulghani, she maintained client relationship records with precision. Asmaa holds a Bachelor of Law from Cairo University and is fluent in Arabic and professionally proficient in English.
Why hire me
I am a reliable, detail-oriented and adaptable professional with strong experience in customer service, data entry, and administrative support. I have excellent communication skills, strong attention to detail, and the ability to work efficiently both independently and as part of a team. I am committed to delivering high-quality work, learning quickly, and contributing positively to any organization.
Experience
Data Entry Specialist
Dar Al-Handasah · 2019 — PresentManaged and accurately entered large volumes of project data into centralized enterprise databases, ensuring strict data precision. Conducted regular audit checks to verify and update critical project documentation for consistency. Generated operational reports and provided data-driven support for engineering and project management teams.Senior Clerk
Hamad Medical Corporation · 2017 — 2019Oversaw patient appointment scheduling, registration, and profile maintenance, adhering to medical data privacy guidelines. Handled numerous incoming patient inquiries and coordinated follow-ups to improve patient service delivery.CRM Account Specialist
Abdullah Abdulghani (Toyota & Lexus) · 2014 — 2015Maintained customer relation records in CRM software, ensuring accurate tracking of client history and inquiries. Collaborated with sales and service departments to facilitate client bookings and effectively resolve customer issues.Call Center Agent
BEEMA Insurance / EZDAN (ECCO Gulf) · 2014 — 2014Processed incoming insurance claims and addressed customer inquiries, focusing on achieving first-call resolution.Office Manager
Misr for Tourist Facilities · 2011 — 2011Directed daily office operations, tracked budget expenditures, managed personnel scheduling, and oversaw administrative staff recruitment.Call Center Agent
Vodafone Egypt · 2011 — 2011Handled customer support calls, resolved service inquiries, and worked to ensure that customer satisfaction targets were met.Legal Affairs Trainee
Egyptian Gulf Bank · 2010 — 2010Assisted in reviewing legal contracts, maintaining documentation, and supporting compliance procedures.
Skills & Expertise
Education
- Bachelor of Law (LL.B.)Cairo University · — — 2010
- Conversation English courseBritish council · 2007 — 2010
Photos
Interested in this professional?
Sign in as an employer to save this profile or invite Asmaa M. to a job.
Sign in as an employer