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Ayu R. — Mid-Level Administrative Virtual Assistant from Indonesia

Ayu R.

Mid-Level Administrative Virtual Assistant

Indonesia Less than 1 year
Open to offersNew to Platform
Languages
EnglishIndonesian
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About

Ayu R. is an accomplished Virtual Assistant, distinguished by over five years of administrative expertise in the corporate sector, particularly within the financial technology and manufacturing domains. Proficient in data entry, scheduling, and documentation, Ayu effectively manages administrative tasks to streamline operations both on-site and remotely. At Koperasi Joinan Mitra Sejahtera, she enhanced document accessibility and operational accuracy by refining a structured filing system and managing complex scheduling tasks. Her tenure at PT Joinan Kapital Indonesia involved drafting professional communications and strengthening interdepartmental relations to support strategic business objectives. Previously, at PT Jaddi Foods, she oversaw end-to-end order processing, ensuring precise data handling and enhancing order fulfillment processes. Currently, Ayu further leverages her skills in remotely administered marketing report analysis, utilizing tools like Google Ads and Microsoft Office to deliver impactful campaign insights.

Experience

  • Position

    Marketing Report Admin · 2026 — Present
    Extracted and analyzed weekly campaign performance data from Google Ads to provide accurate reporting. Converted raw data into key performance metrics including Cost, Clicks, CTR, CPC, and ROAS for evaluating campaigns. Structured and presented campaign data into insightful reports for enhanced clarity. Maintained reporting dashboards in Google Sheets to track performance trends over time. Compiled final campaign reports for stakeholders using Confluence, ensuring organized documentation. Facilitated data-driven decisions by delivering actionable insights based on performance metrics.

  • Position

    Koperasi Joinan Mitra Sejahtera · 2024 — Present
    Implemented a structured filing system to enhance record-keeping accuracy for confidential documents, enabling better document accessibility. Supported department heads with research, report preparation, and various administrative tasks to improve decision-making efficiency. Coordinated complex scheduling and calendar management to ensure timely adherence to deadlines. Delivered comprehensive reports to multiple departments, increasing data visibility. Effectively prioritized tasks to maintain high-quality output during demanding workloads. Provided responsive customer service by promptly addressing inquiries, thereby enhancing customer satisfaction.

  • Position

    PT Joinan Kapital Indonesia · 2022 — 2023
    Drafted professional memos, letters, and marketing materials to align efforts with business objectives, fostering clearer communication. Facilitated board communication by providing updates on company performance, aiding in strategic alignment. Fostered cross-departmental relationships to ensure operational efficiency and smooth coordination. Enhanced board meeting effectiveness by refining meeting processes and documentation. Assisted with research and coordination in developing strategic plans to support long-term business initiatives.

  • Position

    PT Jaddi Foods · 2017 — 2021
    Oversaw the entire order processing cycle for multiple channels including Email for B2B and WhatsApp and Tokopedia for B2C, ensuring timely and accurate management of customer requests. Maintained precise order records by summarizing transactions in Microsoft Excel and entering data into Zahir. Coordinated order distribution to ensure efficient execution of workflows. Compiled and updated sales reports to support precise sales tracking. Worked closely with production and delivery teams for timely order fulfillment while ensuring same-day completion for B2C requests. Addressed customer inquiries regarding purchase orders, improving transparency and trust while maintaining high service quality.