Bernardus D.
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Bernardus D. is an accomplished management consultant with over a decade of experience in performance management, project management, and trade finance. Currently an independent consultant, Bernardus applies best business practices and develops comprehensive product management plans for a range of industries, including the medical and hospital equipment sector. He has a proven track record of leading product launches, marketing strategies, and strong cross-functional collaborations. His tenure includes significant roles at PT. Sinar Roda Utama as Head of Performance Management and Audit System, where he managed operation costs and improved service quality. Previously, as a managing partner at PT. Hari Utama Indonesia, he drove business development and operational service activities. With 22 years in the banking industry, his roles at CIMB Niaga Bank and Lippo Bank involved leading trade product management and enhancing customer satisfaction through rigorous product lifecycle management. Bernardus holds a Banking Management Certification from the Indonesia Institute for Bankers and a Bachelor of Political Science from Airlangga University.
Experience
Independent Consultant of Performance Management, Project Management and Trade Finance
null · 2018 — PresentApplied best business practices including policy and procedure development, and compliance management. Led product launches and executed marketing strategies while providing training and coaching for internal teams and external stakeholders. Developed strong working relationships across operational functions and senior management. Managed projects from planning through execution across the entire project lifecycle, and drove performance management initiatives focused on business process improvement.Head of Performance Management & Audit System
PT. Sinar Roda Utama · 2017 — 2018Supervised the implementation of audit programs and managed ERP system projects. Controlled corporate promotion expenses while ensuring effective performance management implementation. Focused on operational cost control and service improvement, and contributed to human resource development to enhance corporate character and competence.Managing Partner
PT. Hari Utama Indonesia · 2016 — 2017Led business development and operational service activities, driving the acquisition of new business from current clients and prospective customers. Managed the delivery of services to clients while sustaining strong business relationships and overseeing business operations and administrative functions.Vice President, Trade Product and Project Management - Trade Finance Group of Transaction Banking
CIMB Niaga Bank · 2013 — 2016Oversaw project planning and execution throughout the project lifecycle, gathering business requirements and validating system functionality. Worked closely with departments such as IT, Product Management, and Audit to ensure compliance with regulatory standards while enhancing customer experience.Senior Assistant Vice President, Trade Product and Project Management - Trade Finance Group of Transaction Banking
CIMB Niaga Bank · 2009 — 2013Managed the product development lifecycle from gathering customer requirements to conducting user acceptance testing. Focused on enhancing customer satisfaction and the competitiveness of trade products while providing comprehensive sales support including the creation of marketing materials.Assistant Vice President of Trade Product - Product Management Group of Transaction Banking
Lippo Bank · 2006 — 2009Oversaw product development and managed the full product lifecycle, with an emphasis on gathering customer requirements and ensuring compliance with regulatory standards. Provided sales support and conducted training, supporting marketing efforts for the bank's trade products.Senior Officer of Trade Finance - Corporate Banking Group
Bank of China (HK) Ltd. · 2003 — 2006Led trade finance services and middle office activities, managing daily trade finance transactions. Proposed product enhancements to align with customer needs and provided sales support to the team.Senior Officer of Domestic Payment - Domestic Banking Department
Sumitomo Mitsui Banking Corporation (SMBC) Indonesia · 2002 — 2003Served as Supervisor for domestic payment transaction services within the Domestic Banking Department.Senior Officer of Administration - Accounting Department
Sumitomo Mitsui Banking Corporation (SMBC) Indonesia · 2001 — 2002Provided expert support in transaction reconciliation and transaction reporting for the Finance and Accounting Department.Senior Officer of Bank Guarantee Service - Loan Administration Department
Sumitomo Mitsui Banking Corporation (SMBC) Indonesia · 2001 — 2001Supervised bank guarantee transaction services within the Loan Administration Department.Senior Officer of Export and Import Transaction Service - Domestic Banking Department
Sumitomo Mitsui Banking Corporation (SMBC) Indonesia · 1994 — 2001Served as Supervisor for various transaction services including export and import transactions, correspondent banking management, and tax payment services.
Skills & Expertise
Education
- Bachelor of Political ScienceUNIVERSITAS AIRLANGGA · 1988 — 1993