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Bernice A. — Junior Virtual Assistant from Nigeria

Bernice A.

Junior Virtual Assistant

Nigeria Less than 1 year
Open to offersNew to Platform
Languages
EnglishItalian
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About

Bernice A. is an experienced Virtual Assistant based in Lagos, Nigeria, with a proven track record supporting businesses and non-profit organizations. In administrative roles at Skill2Scale and as a freelance research assistant, Bernice managed email management, calendar coordination across multiple time zones, and maintained detailed spreadsheets for market research, engaging with over 90 professionals in sectors including influencer marketing, photography, and modeling. At Needy Relief Africa, Bernice utilized social media management and content creation skills to design comprehensive marketing materials and drive engagement on digital platforms. Additionally, during a multi-year tenure at Ajokeayan Ventures in retail customer service, Bernice delivered efficient customer service and managed social media activities to enhance brand visibility. Proficient in Trello, Asana, Notion, Slack, Google Workspace, Canva, and Microsoft Office, Bernice excels in remote team environments and systematic file organization.

Experience

  • Content Creation Virtual Assistant

    Needy Relief Africa · 2025 — 2026
    Designed marketing materials such as a multi-page brochure with Canva, produced comprehensive Impact Report content, and developed engaging social media captions tailored to target audiences to support promotional and communication efforts.

  • Customer Service Representative

    Ajokeayan Ventures · 2022 — 2026
    Supported daily customer inquiries, purchases, and returns while processing transactions in Microsoft Excel. Addressed and resolved customer complaints, managed social media accounts, and contributed to building lasting customer relationships and brand visibility.

  • Administrative Virtual Assistant Intern

    Skill2Scale · 2025 — 2025
    Scheduled appointments and managed calendars across time zones, coordinated virtual meetings using Zoom, Google Meet, and Google Calendar, and organized document filing systems to improve retrieval efficiency. Oversaw team task assignment and tracking through Trello and Asana, maintained internal communication with Slack, and handled professional email correspondence including prioritization and response to inquiries.

  • Research Virtual Assistant

    Freelance · 2025 — 2025
    Conducted market research targeting 90+ industry professionals, managed email correspondence related to advertising rates and services, and maintained detailed records of contacts, rates, and relevant market data using spreadsheets. Analyzed trends, organized findings, and provided clients with summarized research for decision support.