Brianna H.
Open to offersNew to PlatformAbout
Brianna H. is an experienced Leasing Consultant with over two years in the demanding realms of conventional and affordable housing communities. She has consistently excelled in leasing apartments, conducting comprehensive property tours, and managing leads with precision. At Lion Real Estate Group, she was vital in processing rental applications, managing lease agreements, renewals, and conducting effective resident communications, all while ensuring compliance with Fair Housing regulations using Yardi and OneSite. Her expertise extends to handling Housing Choice Voucher Program regulations and Low-Income Housing Tax Credit (LIHTC) procedures. Brianna's proven ability to boost lease conversions and improve resident satisfaction underscores her strong administrative and customer service skills. Additionally, her previous roles, including a Ramp Lead at Unifi Air Canada and a Ramp Agent at Delta Air Lines, showcase her ability to operate under pressure, demonstrating her adeptness in problem-solving and operational efficiency across diverse fields.
Experience
Ramp Agent/Baggage Handler
Delta Air Lines · 2024 — PresentLoaded and unloaded passenger baggage, cargo, and mail to support safe flight operations. Operated ground service equipment while adhering to FAA, TSA, and company safety standards. Coordinated with flight crews and airport personnel for efficient aircraft turnaround. Assisted with hiring events by checking in applicants and processing onboarding documentation, while maintaining confidentiality.Leasing Agent
Lion Real Estate Group, LLC · 2022 — 2024Leased apartment homes by conducting property tours and following up with prospective tenants. Processed rental applications, lease agreements, and renewals, as well as managing move-ins and move-outs. Maintained records of residents and applicants using Yardi and OneSite property management software. Addressed resident concerns, coordinated maintenance requests, and contributed to positive resident relationships.Ramp Lead/Supervisor
Unifi Air Canada · 2020 — 2022Supervised ramp operations to ensure the timely and safe departure of flights. Coordinated daily operations with pilots, gate agents, and flight crews. Assigned flights in the operating system and completed required documentation in line with FAA and TSA regulations. Mentored Ramp Agents to enhance team performance and operational efficiency.Medical Assistant Externship
Chiropractor office · 2020 — 2021Greeted and assisted patients to provide professional customer service. Managed appointment scheduling, patient follow-ups, and communications to facilitate clinic operations. Maintained accurate electronic health records (EHR) and ensured confidentiality of medical documentation. Assisted with patient intake and treatments while promoting comfort and accurate recordkeeping.Shift Lead
GXO Logistics · 2019 — 2021Supervised daily warehouse operations, ensuring accurate inventory control and efficient order fulfillment. Coordinated shipping, receiving, and material handling to improve productivity. Provided training on warehouse procedures and safety guidelines to team members. Monitored inventory levels and maintained compliance with operational procedures.Preschool Teacher's Assistant
The Goddard School · 2015 — 2019Supported classroom instruction by assisting with lesson activities aimed at developing academic, social, and emotional skills. Implemented engaging learning activities tailored to individual student needs. Monitored student progress and communicated with parents and teachers regarding developmental needs.Cashier, Customer Service Associate, and Money Center Associate
Wal-Mart · 2012 — 2015Addressed customer inquiries and resolved issues to enhance the shopping experience. Processed financial transactions accurately while adhering to company policies and maintained detailed records for accountability.
Skills & Expertise
Education
- High School DiplomaMorrow High School · 2006 — 2010