Brittny H.
Senior Business Operations Manager
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Brittny L. is a results-driven professional with over a decade of experience in Business Operations, Mortgage Servicing, and Insurance. As the Founder and Business Operations Manager at B Beyond Creations, she leads strategic initiatives in branding and vendor management. Her responsibilities encompass financial administration, project management, and operational efficiency. At DJ's Auto Repair, she excelled as an Operations Administrator, overseeing payroll, financial reporting, and vendor negotiations while liaising between various stakeholders. With tenure at Arkansas Federal Credit Union, she demonstrated expertise in escrow servicing and policy retention, achieving high premiums and renewals. Her career is further enriched by her versatility as an AI Trainer at Outlier AI, focusing on AI Content Evaluation and supporting advancements in language model development. Holding a Bachelor's degree in Business Administration and Criminology, Brittny effectively integrates analytical acumen with operational leadership across diverse sectors.
Experience
Secretary / Bookkeeper / Operations Administrator
DJ's Auto Repair · 2021 — 2026Oversee daily business operations, including office administration, scheduling, and workflow coordination. Handle bookkeeping, accounts payable/receivable, estimates, invoicing, and reporting. Facilitate payroll preparation, employee onboarding, and benefits administration while maintaining office policies, procedures, and workflow improvements.AI Trainer & Multimodal AI Contributor
Outlier AI (via Upwork) / MultiMango · 2025 — PresentContribute to AI model training through various evaluation projects, including text, image, audio, and video. Review and assess AI-generated content for quality and adherence to guidelines while performing data annotation and quality assurance.Founder, Owner & Business Operations Manager
B Beyond Creations · 2021 — PresentDirect all aspects of business operations including strategy, budgeting, marketing, branding, financial administration, and client management. Consult with organizations to create customized branding and promotional product solutions, while overseeing procurement, manufacturing, quality assurance, logistics, and project fulfillment.Promotional Specialist
Hyped Promo · 2020 — 2021Oversee promotional branding projects from initial consultation to final fulfillment. Coordinate vendor relations, provide accounts payable/receivable support, conduct product research, and ensure quality control while maintaining communication with customers.Mortgage Loan Servicing Coordinator
Arkansas Federal Credit Union · 2019 — 2019Manage various aspects of escrow servicing, including disbursements, reconciliations, lien and deed filings, and account maintenance. Support system conversion and conduct necessary research.Insurance Agent
Arkansas Federal Credit Union · 2017 — 2019Generate written premiums and manage renewals while maintaining policy retention rates. Create and reconcile reports, improve operational workflows, and coordinate with carriers and client accounts.Contact Center Consultant
Arkansas Federal Credit Union · 2016 — 2017Evaluate member needs and address banking inquiries, connecting members with suitable financial products while ensuring compliance.Mortgage Servicing Representative
Arvest Central Mortgage · 2015 — 2016Assist with mortgage servicing tasks including account research, payment processing, and customer service-related inquiries.Sales Associate
America's Car-Mart · 2013 — 2015Engaged in consultative sales, providing financing support, managing customer relationships, and handling documentation.
Skills & Expertise
Education
- Bachelor's Degree in Business Administration & CriminologyInstitution not specified