Carmelo F.

Carmelo F. is an experienced professional with a diverse background in customer support, graphic design, and video editing. As an Operational Customer Expert II at Teleperformance in Angeles City from June 2025 to September 2026, Carmelo demonstrated proficiency in providing efficient customer support, handling inquiries, and resolving concerns while maintaining a positive customer experience. With strong skills in problem-solving and critical-thinking, Carmelo ensured timely resolution of issues and adherence to company policies. Alongside this, Carmelo worked as a Freelance Graphic Designer and Video Editor from April 2022 to August 2026, creating engaging visual content including logos, social media graphics, and promotional videos. This role emphasized creativity and visual storytelling, allowing Carmelo to cater to client needs effectively. Additionally, Carmelo has gained valuable experience in the food service industry as a Service Crew member during an OJT at Mang Inasal and as a Frontline staff member at Susie's Cuisine, strengthening communication and customer service skills. Carmelo holds an Associate's degree in Physical Education from City College of Angeles, with a strong foundation in Microsoft Office and leadership capabilities.