Caroline S.
Senior Operations and Supply Chain Leader
Open to offersNew to PlatformAbout
Caroline S. is a seasoned Senior Operations and Supply Chain Leader based in Spring, TX, with over 10 years of extensive experience in logistics, warehouse operations, and comprehensive supply chain execution. She has excelled in both startup settings and high-volume distribution environments, focusing on building structure, improving workflows, and developing Standard Operating Procedures (SOPs). Caroline's expertise also extends to leading teams through operational changes, demonstrating skills in inventory management, 3PL coordination, workforce planning, and cross-functional leadership. Her proficiency with major ERP/WMS platforms, such as Microsoft Dynamics, Oracle, Blue Yonder, and Manhattan, underpins her capacity to spearhead process improvements and strategic growth initiatives. Caroline has had successful tenures in roles such as Director of Operations and Logistics Specialist, where she optimized warehouse operations, managed end-to-end logistics, and ensured compliance with safety standards and protocols. Furthermore, she has contributed to merchandising, HR functions, and financial operations, focusing on efficiency and client satisfaction.
Experience
Director of Operations
Blanchard Legacy Corporation · 2025 — 2026Oversaw daily operations encompassing HR, finance, marketing, and administrative functions, ensuring alignment and compliance. Established company-wide SOPs to enhance standardization and efficiency. Managed payroll, budgeting, invoicing, and financial reporting for operational stability. Led comprehensive HR operations including recruiting, onboarding, and employee relations. Aligned operational processes with service quality standards to enhance customer retention. Collaborated with leadership on strategies for operational improvements and growth initiatives.Logistics Specialist
Commercial Brands · 2024 — 2025Oversaw logistics operations from receiving to inventory control, storage, and outbound distribution. Enhanced warehouse efficiency through workflow improvements and staffing coordination. Managed freight across e-commerce and retail channels to optimize on-time delivery. Maintained relationships with vendors and carriers to address shipment and service issues, utilizing logistics systems for inventory tracking and reporting.Sales & Purchase Order Coordinator
Commercial Brands · 2024 — 2024Improved the accuracy and efficiency of 3PL order entry and fulfillment processing. Coordinated shipments from distribution centers to retail partners, ensuring on-time delivery. Managed communication with retailer partners regarding delivery updates and scheduling. Monitored inventory levels and SKU movements to aid in replenishment planning.Merchandising Admin III
C & S Wholesale Grocers · 2023 — 2024Assisted merchandising teams by analyzing gross profit and product performance data. Entered and validated product information including pricing and attributes. Coordinated vendor pricing updates while ensuring system accuracy across platforms. Maintained the integrity of item and vendor data across merchandising and supply chain systems.Training and Development Supervisor
ADUSA · 2019 — 2023Directed operations in a startup-phase distribution center, focusing on training, staffing, and workflow readiness. Created and deployed training programs to enhance onboarding and operational consistency. Managed staffing and workforce planning aligned with operational needs. Facilitated daily cross-functional meetings to resolve issues and improve warehouse coordination. Certified and mentored trainers in operational procedures to ensure adherence to safety, quality, and performance standards. Ensured compliance with OSHA and food safety regulations through training initiatives.Operations and Training Supervisor
ADUSA · 2019 — 2021Oversaw daily operations in the distribution center, including staffing and performance management. Coordinated inventory flow and managed cross-functional tasks within the warehouse. Delivered safety training in accordance with OSHA standards and supported compliance programs. Administered labor planning and scheduling using PeopleSoft.Administrative Office Manager
Vernier International · 2018 — 2019Prepared accurate quotations and purchase orders for clients in both domestic and international markets. Handled daily communications with international dealers, clients, and universities to foster relationships and resolve inquiries. Managed inventory procurement from vendors to ensure order fulfillment. Prepared export documentation while ensuring compliance with customs and hazardous materials regulations. Invoiced shipped orders and followed up on payments to maintain cash flow.Sales and Marketing Coordinator
Sens-O-Lock of America · 2017 — 2018Crafted marketing strategies aimed at generating new business and forming partnerships with installers and legal professionals. Traveled for client acquisition and to strengthen vendor relationships. Created sales quotes and facilitated customer onboarding for installations. Collaborated with leadership to enhance revenue growth and profit margins. Gathered and verified customer data to ensure accuracy in payments and compliance.Sales Coordinator
Appolo Heating and Cooling · 2015 — 2017Tracked and managed customer leads from various sources to capitalize on new sales opportunities. Coordinated sales team schedules to ensure timely follow-ups on leads. Prepared and analyzed sales reports to identify trends that support performance improvement. Monitored sales activities and assessed team performance to meet objectives. Handled weekly payroll for technicians across multiple locations, ensuring precision and timeliness.
Skills & Expertise
Education
- Bachelor of Arts in Public Relations, MarketingQuinnipiac University