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Casey B. — Junior HR Assistant from United States

Casey B.

Junior HR Assistant

United States 1-2 years
Open to offersNew to Platform
Languages
English
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About

Casey A. B. is an accomplished HR Assistant and Customer Service Professional based in Anderson, SC, boasting unique expertise in human resources and customer service domains. With 1.5 years of hands-on experience in full-cycle recruiting, Casey effectively managed candidate sourcing and onboarding processes, utilizing CareerBuilder and advanced Boolean search techniques to optimize talent acquisition at Touch Up Home, Inc. Her proven track record in employee relations and candidate pipeline management is further enhanced by six years in retail management at Withrow Jewelers, Inc., where she not only supervised daily operations but also trained staff to deliver exceptional customer experiences. Currently excelling academically at Strayer University’s Jack Welch Management Institute with a 4.0 GPA, Casey demonstrates a commitment to continuous learning in Human Resource Management. Proficient in technologies including HRIS & ATS systems and Microsoft 365, she seeks opportunities that leverage her organizational skills and empathetic communication to drive team success in remote HR and customer service roles.

Experience

  • Recruiting Assistant

    Touch Up Home, Inc. · 2023 — 2024
    Managed full-cycle recruiting through CareerBuilder, utilizing advanced Boolean search techniques to create candidate pipelines for various roles. Coordinated and participated in interviews, collaborating with hiring managers to evaluate candidates and facilitate their progress through the hiring process. Crafted engaging job postings to attract qualified applicants, enhancing both application volume and quality. Developed onboarding materials and video content via Zoom, improving readiness for new hires while streamlining manager preparation. Maintained candidate records accurately and ensured timely communication, fostering a positive experience for applicants.

  • Assistant Store Manager

    Withrow Jewelers, Inc. · 2003 — 2009
    Supervised daily operations of the store, covering opening and closing duties, cash management, and team coordination in a busy retail setting. Addressed customer inquiries and complaints with professionalism and empathy, consistently achieving high satisfaction and repeat business. Worked closely with the in-house jeweler to optimize the repair intake and workflow process, significantly decreasing turnaround time and enhancing service delivery. Guided and trained junior staff on customer service protocols and store operations, promoting a cohesive and effective team environment.

Skills & Expertise

Customer ServiceHR and RecruitingRecruitment AssistantHR Generalist

Education

  • Bachelor of Science – Human Resource Management
    Strayer University – Jack Welch Management Institute · 2024 — Present