2 viewsjobseeker
Catherine V. — Senior Customer Service and Sales Specialist from Philippines

Catherine V.

Senior Customer Service and Sales Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Catherine V. is an accomplished Customer Service, Sales, and Virtual Support Professional with over 6 years of experience in diverse roles. As a Senior Inside Sales Specialist at Stripe Payments, she expertly managed inbound and outbound sales activities, leading efforts in CRM management, lead generation, and client acquisition. At Google Ads, she served as an Account Strategist, where she optimized campaigns, provided data-driven insights, and actively contributed to business growth through strategic advertising recommendations. Her tenure as a Senior Account Specialist with T-Mobile, AT&T, and DIRECTV honed her ability to handle customer interactions involving billing, payments, and technical support, excelling in problem-solving and consultative selling. Proficient in Google Workspace and Microsoft 365, she is noted for her organizational skills and adaptability in fast-paced environments. Across her career, she has consistently worked towards achieving sales targets and maintaining high service quality.

Experience

  • Senior Inside Sales Specialist

    Stripe Payments · 2025 — 2026
    Managed inbound and outbound sales activities, qualified leads, and identified business needs to recommend appropriate payment solutions. Developed strong relationships with prospective business clients while maintaining an organized sales pipeline and addressing customer inquiries.
  • Account Strategist

    Google Ads · 2024 — 2025
    Oversaw client accounts by providing strategic guidance and supporting businesses in achieving advertising objectives. Conducted campaign management, data analysis, and performance reporting while identifying optimization opportunities for client growth.
  • Senior Account Specialist

    T-Mobile, AT&T, and DIRECTV · 2019 — 2024
    Handled inbound customer interactions related to billing, payments, sales, and technical support. Provided troubleshooting for service issues and coordinated technician appointments while focusing on customer retention and quality support.

Skills & Expertise

Education

  • High School Graduate
    Institution not specified · — — 2009