Senior Customer Service and Sales Specialist
Open to offersNew to PlatformCatherine V. is an accomplished Customer Service, Sales, and Virtual Support Professional with over 6 years of experience in diverse roles. As a Senior Inside Sales Specialist at Stripe Payments, she expertly managed inbound and outbound sales activities, leading efforts in CRM management, lead generation, and client acquisition. At Google Ads, she served as an Account Strategist, where she optimized campaigns, provided data-driven insights, and actively contributed to business growth through strategic advertising recommendations. Her tenure as a Senior Account Specialist with T-Mobile, AT&T, and DIRECTV honed her ability to handle customer interactions involving billing, payments, and technical support, excelling in problem-solving and consultative selling. Proficient in Google Workspace and Microsoft 365, she is noted for her organizational skills and adaptability in fast-paced environments. Across her career, she has consistently worked towards achieving sales targets and maintaining high service quality.