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CHANDA F. — Network Operations Engineer from Indonesia

CHANDA F.

Network Operations Engineer

Indonesia 1-2 years
Actively lookingNew to Platform
Languages
EnglishThaiFrenchGermanArabicChineseIndonesian
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About

Cum Laude Electrical Engineering graduate from Politeknik Negeri Medan with multidisciplinary experience in telecommunications, network operations, electrical distribution systems, cybersecurity, data analytics, and community development. Gained practical industry experience through professional internships and national talent development programs, including Telkomsel, PT PLN (Persero), and the Kampus Merdeka MSIB Program. Skilled in IoT, telecommunications, network monitoring, data analysis, dashboard development, reporting, automation, and problem-solving, with proficiency in Power BI, Grafana, Looker Studio, Python, SQL, Docker, DBeaver, Arduino, AutoCAD, Microsoft Excel, Google Sheets, and OSS platforms. Certified as a Data Analyst and as a Junior Audio Video Electronics Technician in Consumer Electronics Repair, both certified by BNSP and holds an International CyberSAFE Certification. Demonstrated leadership experience through organizational, community, and program management roles, with strong capabilities in communication, stakeholder engagement, teamwork, adaptability, and continuous learning. Passionate about leveraging technology, data, and innovation to drive operational excellence, digital transformation, and sustainable business growth in dynamic professional environments.

Experience

  • Intern Kemnaker Freshgraduate

    Telkomsel · 2025 — 2026
    Monitored the performance of mobile networks across regional infrastructure to ensure service quality and reliability. Analyzed KPIs such as throughput and latency utilizing Grafana, Power BI, and OSS tools. Supported network operations across multiple domains including Core Communication and Radio Access Network (RAN). Employed Huawei and Ericsson OSS platforms for performance tracking and fault management. Assisted in troubleshooting and operational analysis using MobaXterm and relevant network tools. Contributed to the development of Telegram bots to enhance team coordination. Received training in Data Analytics methodologies to support program activities. Created interactive dashboards using Power BI and Looker Studio for data-driven reporting. Participated in network optimization by analyzing historical performance data and addressing anomalies. Compiled and delivered Weekly Network Performance Reports while collaborating with different teams.

  • Intern

    PT PLN (Persero) ULP Medan Johor · 2025 — 2025
    Participated in managing electrical disturbances and customer complaints within low-voltage distribution networks. Conducted preventive maintenance, troubleshooting, and inspections on feeders, service connections, and grounding systems. Analyzed faults in electrical distribution systems including short circuits and voltage drops. Involved in outage response activities and isolation procedures for service restoration. Ensured adherence to occupational health and safety standards during field operations.

  • Community Manager

    PT Bisa Artifisial Indonesia · 2024 — 2024
    Led the Student Ambassador Program, managing all aspects from planning to execution and participant engagement. Developed language webinars to enhance community participation and outreach. Oversaw community activities and maintained communications with stakeholders to support program goals. Actively contributed to organizational projects through coordination and team collaboration.

  • Cyber Security

    PT Bisa Artifisial Indonesia · 2024 — 2024
    Directed the Business Development aspect of a Capstone Project focused on a web-based fraud detection system. Worked collaboratively with a multidisciplinary team throughout the project's lifecycle, ensuring effective communication and problem-solving. Engaged in hands-on projects related to Cyber Security, Cloud Computing, and Soft Skills development. Organized webinars addressing resilience and stress management in challenging circumstances. Compiled project portfolios to demonstrate technical skills and learning outcomes.

Skills & Expertise

Workday ConsultantCA (Chartered Accountant)Transaction CoordinatorCanvaTranslationTask CoordinationVirtual Project AssistantTechnical DocumentationData ScientistEmail SupportEmployee OnboardingNetwork SecurityConstruction And EngineeringCall CenterChat SupportTechnical Support SpecialistAppointment SetterCalendar ManagementEmail ManagementTranscriptionTravel PlanningVirtual AssistantData AnalysisBusiness Intelligence AnalystData AnalystData Visualization SpecialistEnglish TeacherOnline Community ManagementCommunity ManagerVirtual Event PlanningVirtual Conference CoordinatorWebinar SpecialistEvent Marketing AssistantData EngineerCommunity Manager (Discord)Technical RecruiterCapCutWorkday HCMChatter (only fans or similar)

Education

  • Associate Degree of Electrical Engineering
    Politeknik Negeri Medan · 2022 — 2025