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Charity N. — Customer Service, Virtual Assistant, Admin, HR, CRM, Data Entry, Remote Chat, from South Africa

Charity N.

Customer Service, Virtual Assistant, Admin, HR, CRM, Data Entry, Remote Chat,

South Africa Less than 1 year 1500 - 2000 USD per month
Open to offersNew to Platform
Languages
English
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About

Charity N. is a seasoned Remote Operations Coordinator & Corporate Administrator based in Johannesburg, South Africa, known for her precision and strategic leadership across multi-regional operations and compliance tracking. With over 15 years of experience, she has excelled in managing remote virtual workflows, executing strategic planning logistics on a global scale, and maintaining confidential multi-account data with zero errors. Her academic background includes an Honours degree in Media and Communication, adeptly pairing administrative accuracy with a neutral vocal standard suitable for British and European corporate settings. Charity's expertise spans industries such as child care, education, corporate administration, and hospitality, where she has implemented high standards in client engagement and operational efficiencies. She utilizes a robust, tech-driven home office setup for seamless, consistent availability on European time schedules, underpinned by her proficiency in CRM tools, Microsoft Office Suite, and digital recordkeeping systems, ensuring operational excellence and stakeholder satisfaction.

Experience

  • Founder & Operations Director

    Shalom Child Care · 2025 — Present
    Established all administrative frameworks, regulatory health and safety compliance reporting, and client engagement operations while supervising strategic client account profiles and managing operational budgets.
  • Private English Tutor & Freelance Educator

    Remote / Online · 2021 — Present
    Oversaw booking calendars, digital learning portfolios, and virtual classroom logistics for an international student base, while maintaining rigorous client progress reporting and ensuring operational continuity.
  • Office Administrator

    Silverbridge (Silverrainbow) · 2014 — 2019
    Managed multi-line customer relations, financial ledger tracking, and strict data recordkeeping operations. Organized clear electronic and physical document repositories and monitored back-office operational requirements.
  • Supervisor

    Walloon Farm Guest House · 2010 — 2014
    Handled daily operational logistics, managed guest service quality, direct bookings, and digital review portfolios while training customer support staff to adhere to brand guidelines.
  • Chief Administrator

    Zimbabwe Open University · 2002 — 2010
    Directed strategic planning logistics and calendar operations across regional networks, overseeing corporate executive agendas and managing high-profile ministry correspondence.

Skills & Expertise

Education

  • Honours Degree in Media & Communication
    Zimbabwe Open University
  • Bachelor of Arts in Media Studies
    Zimbabwe Open University
  • Higher National Diploma in Secretarial Studies
    Harare Polytechnic