Charmaine D.
Senior E-Commerce & Social Media Operations Manager
Open to offersNew to PlatformAbout
Charmaine Diane T. is a seasoned E-Commerce & Operations Manager with over a decade of experience in the pet retail, digital marketing, political campaign, and clinic management sectors. At Furrbar Petshop in the Philippines, she managed multi-branch operations, handled product listings and maintenance on Lazada and Shopee, coordinated with suppliers, managed inventory, and tracked financial statements. Through freelance work, Charmaine Diane T. crafted digital content, managed Facebook and Instagram accounts for Balwyn Retreat Sanctuary, and produced campaign content for political campaigns, utilizing skills in social media management, Canva-based design, product video creation, and basic financial reporting. Her portfolio spans graphic design, photo editing, and end-to-end online store operations across various business models, consistently enhancing brand engagement and operational efficiency.
Experience
VIDEO EDITOR & SOCIAL MEDIA CONTENT CREATOR
Councilor Ervic Vijandre and Councilor Don Allado · 2023 — 2023Produced content focused on social media postings for Councilor Ervic Vijandre. Captured and edited campaign materials to support overarching communication strategies during the campaign period.E-COMMERCE & OPERATIONS MANAGER
FURRBAR PETSHOPOversaw content on Facebook and Instagram to improve brand visibility. Developed engaging reels and marketing materials for audience interaction. Strategically scheduled posts to enhance engagement. Managed all operations for a multi-branch pet shop. Responsible for uploading and maintaining products on Lazada & Shopee. Created product photos, videos, and promotional content. Designed marketing materials using Canva. Responded to customer inquiries on the Facebook page and managed postings. Coordinated with suppliers and handled inventory orders. Prepared basic financial statements and tracked payables.SOCIAL MEDIA MANAGER (FREELANCE)
nullCreated invitation layouts for various events using Facebook. Enhanced photos for marketing materials to improve visual appeal. Designed branding materials such as loyalty cards and promotional designs.OPERATIONS & E-COMMERCE MANAGER
Owning Grounds Computer StoreManaged online product listings and pricing strategies. Produced product videos and promotional visuals. Coordinated customer inquiries and order management. Monitored due dates, supplier payments, and operational requirements. Created and edited campaign videos during house-to-house visits and caucuses. Developed engaging reels to enhance online visibility during local elections. Delivered timely content to align with daily campaign activities, thereby improving public engagement through visual storytelling on social media.
Skills & Expertise
Education
- Secondary SchoolMataas na Paaralang Neptali A. Gonzales · 2010 — 2014
- Bachelor of Tourism ManagementDominican College · 2007 — 2010