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Chetan R. — Senior Telecom Project Manager from India

Chetan R.

Senior Telecom Project Manager

India 6+ years
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Languages
English
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About

Chetan R. is an accomplished Project Manager with over 12 years of experience specializing in telecom operations, IT, and publishing services. Based in Pune, he has managed end-to-end project delivery for Fortune 500 clients, overseeing portfolios exceeding $15M and driving digital transformation initiatives. At Icodex Solutions for Wiley, Chetan led multiple simultaneous engagements, maintained 99%+ SLA compliance, and accelerated delivery by 20% through process optimization. His prior roles at Sakon and Amdocs involved enterprise telecom expense management, technical data projects using XML, and vendor negotiations with major telecom providers, resulting in $500K+ in cost savings. Chetan brings an MBA in Finance and proven expertise in project lifecycle management, risk mitigation, and cross-functional coordination within complex, multi-stakeholder environments.

Experience

  • Project Manager

    Icodex Solutions – Wiley · 2021 — Present
    Oversee the complete project delivery for various client engagements, ensuring compliance with SLAs exceeding 99%. Act as the primary contact for major client accounts, facilitating weekly status updates and executive presentations. Create detailed project plans that encompass scope, timelines, resource allocation, and risk mitigation. Introduced process enhancements resulting in a 20% reduction in project cycle time alongside improved quality of deliverables. Manage coordination among cross-functional teams across different time zones to maintain effective communication.

  • Telecom Expense Analyst – Inventory Management

    Sakon · 2017 — 2020
    Direct inventory management projects for Fortune 500 clients with telecom expenditures exceeding $15M annually. Cultivate vendor relationships with AT&T, Verizon, and CenturyLink, achieving resolution of billing disputes valued at over $500K. Perform thorough contract audits to ensure complete adherence to negotiated terms and pricing standards. Create automated reporting dashboards that uncover opportunities for cost optimization amounting to $200K per year.

  • Subject Matter Expert – AT&T Technical Process

    Amdocs · 2014 — 2015
    Supervised technical inventory data projects utilizing XML, achieving full accuracy for enterprise voice and data services. Engaged with various stakeholders to initiate technical modifications and troubleshoot complex billing challenges. Enhanced process documentation and stakeholder collaboration, leading to a 35% decrease in issue resolution times.

  • Associate – Origin Process

    Wipro Limited · 2012 — 2014
    Administer customer billing operations with a focus on achieving 98% accuracy, while collaborating with multiple vendor partners. Streamlined scheduling workflows to decrease service delays by 15% and enhance customer satisfaction.

Skills & Expertise

Project ManagementData ScientistInventory ManagementQuality Assurance

Education

  • MBA in Finance
    University of Pune · — — 2017
  • PG Diploma in Foreign Trade
    University of Pune · — — 2015
  • Master's in Economics
    University of Pune · — — 2014