Christian D.
Mid-Level Real Estate Inside Sales Agent
Open to offersNew to PlatformAbout
Christian D. is an accomplished Real Estate Inside Sales Agent with over five years of expertise in high-volume outbound prospecting, motivated seller cold calling, and pipeline management. He has a proven record of exceeding call targets and transforming cold databases into qualified appointments, thereby optimizing lead-to-meeting conversion rates. With advanced proficiency in managing real estate CRMs and executing strategic follow-up campaigns, Christian has played a pivotal role in driving long-term pipeline growth. At Systato, he excelled as a Customer Advocate by executing high-velocity outbound prospecting and generating significant live transfers. His earlier tenure at Yokly and 0260 Labs further honed his capabilities in qualifying prospects and improving lead-to-meeting rates. Christian's educational foundation in Electronics & Communications Engineering from the University of Mindanao complements his broad experience in multiple industries, including telecom sales and customer service, as demonstrated during his engagements at VXI Global Solutions and Concentrix. His technical adeptness with tools like Salesforce and Mojo Dialer ensures precision in supporting sales pipelines and customer interactions.
Experience
Customer Advocate
Systato · 2024 — 2026Executed high-velocity outbound prospecting with regional broker partners to identify qualified leads aligned with an Ideal Customer Profile (ICP), generating 30-40 live transfers weekly. Placed 200-250 cold calls daily to qualify prospects based on fit, resulting in a conversion rate of 15-25% to live transfer meetings. Maintained CRM records in GHL/Salesforce-style for all interactions and follow-ups to ensure accurate pipeline management.Sales Development Representative
Yokly · 2023 — 2024Managed outbound calls to qualify commercial and enterprise prospects using specific criteria such as company size and decision maker, enhancing lead-to-meeting rates by 10-15%. Recorded prospect interactions and outcomes in a CRM for daily activity logging, ensuring a forecast-ready pipeline. Developed a high-value sales pipeline by targeting multi-stakeholder buying committees, collaborating with the sales team on 20+ qualified opportunities each month.Inside Sales Representative
0260 Labs · 2022 — 2023Researched lead lists through account mapping that considered industry, role, and pain points, which aligned outreach angles to the Ideal Customer Profile, leading to higher connect rates of 25-35%. Conducted 150-220 outbound calls daily to qualify prospects using defined discovery questions, moving 12-20% of contacts to qualified status. Followed up with engaged leads within 5 business days and documented outcomes in a CRM to optimize meeting conversion and minimize stage slippage.Executive Virtual Assistant
School Nursing Solutions · 2022 — 2022Coordinated COVID clearance operations for multiple clients by translating stakeholder requirements into actionable daily plans with measurable SLAs, reducing delays by approximately 20%. Managed high-volume email and Google Chat communications with rapid response targets to assist time-sensitive client workflows. Created written assets such as slide decks and documentation with clear messaging, improving internal processes and reducing rework cycles by around 15%.Billing and Sales Representative
VXI Global Solutions · 2021 — 2022Handled billing inquiries and sales motions for a US telecom provider by identifying customer pain points and facilitating upsell conversations, achieving an increase in rates of 8-12% monthly. Resolved billing disputes using structured troubleshooting methods, which reduced repeat escalations by approximately 20% while maintaining customer retention. Upsold various services by qualifying customer needs and timing, generating 10-20 additional revenue opportunities weekly.Customer Service Representative
Concentrix · 2019 — 2021Supported Amazon North America customer accounts by managing high-volume order tracking and escalating issues based on defined triage criteria, which improved resolution turnaround by approximately 15%. Processed refunds and addressed delivery exceptions adhering to customer communication best practices, maintaining a compliance rate of over 90% while reducing repeat contact. Kept comprehensive case documentation and interaction notes to ensure organized CRM records and facilitate quicker follow-through on future inquiries.
Skills & Expertise
Education
- Bachelor of Science in Electronics & Communications EngineeringUniversity of Mindanao - Matina, Davao City · — — 2020