Christiany S.

Employers should hire me because I bring a combination of strong organization, communication, and hands-on experience supporting fast-paced US and international teams. I’ve managed 200+ active projects, supported an 8,000+ member community, handled high-volume client communication, maintained CRM and tracking systems, coordinated schedules, and booked 5–8 appointments daily. I’m dependable, quick to learn new systems, and comfortable handling multiple priorities without losing track of details. I don’t just complete assigned tasks, I take ownership of follow-ups, keep information organized, communicate clearly, and make sure work continues moving forward. My experience across operations, project coordination, sales, healthcare, and client support allows me to adapt quickly and contribute wherever the team needs support.

• Community Manager

  Oz Consulting · 2025 — 2026
  •Managed an 8,000+ member Skool community, driving a 15% increase in member participation and retention through daily content, discussions and DM support •Maintained sub-24 hour response times across all client touchpoints, improving satisfaction and reducing coaching program dropout rates •Identified upsell opportunities through needs-based conversation and successfully onboarded 15 clients into mid-to-high ticket coaching programs, contributing to an estimated 20% revenue increase •Built and maintained tracking systems for client updates, schedules and program progress in coordination with the coaching team, reducing missed follow-ups by 88%

• Sales Development Representative

  PDX Movers · 2024 — 2024
  •Generated qualified sales opportunities through high-volume outbound calls, engaging business owners and identifying their moving needs to recommend suitable service solutions. •Booked 5–8 appointments daily with business owners interested in moving services, consistently building a strong sales pipeline and supporting revenue growth. •Managed prospect follow-ups and CRM updates, maintaining accurate lead records and improving sales team visibility throughout the customer journey.

• Growth Partnership Manager

  Equalice Academy · 2023 — 2024
  •Served as the primary point of contact for a portfolio of Amazon seller clients, contributing to a 15-20% improvement in client retention •Prepared and delivered performance reports with actionable insights, reducing reporting turnaround time by 20% •Managed a high-volume executive calendar for the CEO - strategy sessions, partnership meetings and client calls. Maintaining a near 100% conflict free schedule •Analyzed sales data and evaluating metrics to identify growth opportunities and support faster client decision-making

• Nurse Intern

  University of the Cordillera · 2022 — 2024
  •Assisted in managing and updating patient records, charts, and clinical documentation with strict adherence to HIPAA confidentiality standards, maintaining approximately 98% accuracy across all assigned patient records throughout the internship period. •Performed thorough data entry and documentation tasks within the hospital's EMR system for all assigned patients, contributing to an estimated 20% improvement in the speed of patient information retrieval and supporting more efficient clinical decision-making by the medical team. •Prepared, organized, and filed medical forms, reports, and patient discharge summaries with a less than 2% error rate, supporting smooth patient transitions between departments and helping reduce administrative backlogs for the nursing and clinical staff by approximately 15–20%.

• Production Coordinator and Scheduler

  PACC Solutions LLC · 2022 — 2023
  •Supported project coordination across 200+ projects, assisting the production team with task tracking, documentation, customer updates, scheduling, and follow-ups to keep projects moving efficiently. •Managed customer communication and project updates for 60+ weekly interactions, maintaining accurate records, coordinating schedules, and ensuring timely responses throughout the production process. •Tracked punch lists, project progress, and outstanding deliverables, helping teams complete action items within 3-day turnaround windows through organized follow-ups and system updates

• Virtual Assistant & Cold Caller

  Top Dollar Acquisition · 2021 — 2021
  •Conducted high-volume outreach to property owners via phone, email, and direct mail, consistently building a qualified lead pipeline that contributed to an estimated 10–15% increase in successful property acquisitions during the engagement period. •Maintained and regularly updated CRM systems and property databases, improving data accuracy by approximately 85–90% and enabling the team to execute follow-up processes more efficiently with fewer errors and duplications. •Scheduled and coordinated property viewings, inspections, and key meetings while managing communication between internal and external stakeholders, reducing scheduling conflicts by an e

• Bachelor of Science, Nursing

  University of the Cordilleras · 2020 — 2024
• Bachelor of Science, Nursing

  Lorma Colleges · 2019 — 2020
• Science, Technology, Engineering, Mathematics Strand

  Saint Louis College · 2017 — 2019