Mid-Level Virtual Assistant and Customer Support Specialist
Open to offersNew to PlatformCindy B. is a dedicated Virtual Assistant and Customer Support Professional with over five years of experience in diverse roles, spanning the fields of education, real estate, and customer service. Her expertise includes lead generation, appointment setting, and CRM management, where she demonstrates proficiency in GoHighLevel (GHL) systems. Cindy's career in the real estate industry includes her role as a Real Estate Lead Manager and Cold Caller for Versatile Acquisition, where she efficiently scheduled appointments and nurtured leads to improve conversion rates. Additionally, she served as a Sales Representative at Ecube Labs, delivering robust administrative support and customer care. With a background in education, she has conducted online ESL lessons, facilitating language acquisition for international students. Cindy is a licensed professional teacher with a Bachelor's in Secondary Education, majoring in English, and she continues to enhance her abilities through certifications in Amazon Business Management and TEFL. Her capacity to manage complex customer interactions and her adept use of technology, including Microsoft Office Suite and Google Workspace, reflect her strong organizational skills and commitment to excellence in remote work environments.