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Cole J. — Mid-Level IT Specialist from United States

Cole J.

Mid-Level IT Specialist

United States 3-6 years
Open to offersNew to Platform
Languages
English
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About

Cole W. is a multifaceted professional specializing in IT & Cyber Security, video editing, and game design. Based in Grand Forks, North Dakota, Cole has an extensive background in the higher education sector as a Video Film Editor, Game Designer, and IT Specialist. At the University of Utah, Cole spent over six years as a Film Editor and IT Specialist, managing Distance Education and handling audio-visual responsibilities, utilizing tools like Adobe Premiere Pro and Adobe After Effects. In addition, he played a key role in website administration and maintenance. He also contributed significantly to the College of Nursing by researching new technologies such as Virtual Reality and 3D Printing and managing classroom technology setups. Cole brings his expertise in System and Network Security, having earned certifications in Security Operations and Cyber Security Analysis, with a noted proficiency in Windows OS management and PowerShell scripting. As an Assistant Administrator at Lakeview Services, he oversees accounting and IT operations, ensuring infrastructure integrity and compliance with ND DOT regulations.

Experience

  • Key Carrier

    Dollar General · 2026 — Present
    Responsible for opening and closing the store, managing keys and alarm codes, addressing customer issues, and resolving register and POS problems.
  • Assistant Administrator

    Lakeview Services · 2025 — Present
    Conducts accounting and IT responsibilities, works in accordance with ND DOT regulations, plans work routes, and maintains IT infrastructure, including website administration and payroll duties.
  • User Support Specialist

    University of North Dakota · 2024 — 2025
    Handles IT calls and chats for the UND Help Desk, assists students, faculty, and staff, manages the Equipment Checkout System, and produces video content for UND UIT.
  • Freelance Videographer / Game Designer

    Freelance · 2024 — Present
    Engages in videography and game design, managing various client projects.
  • Film Editor and IT Specialist

    University of Utah · 2020 — 2024
    Directed, produced, and edited videos for projects at the College of Nursing while specializing in audio and video editing using multiple Adobe software. Facilitated online classroom connections and supported IT operations for the department.
  • Audio Visual Specialist

    University of Utah · 2017 — 2020
    Produced videos, maintained online classes, and researched new technologies such as VR and 3D printing for the College of Nursing.
  • Part-Time Webmaster

    University of Utah College of Nursing · 2014 — 2020
    Supported the IT department with computer setups, video formatting, and website development while maintaining a wiki webpage for the department.
  • Tech Support/Refurb Team

    Stem Innovation · 2015 — 2016
    Provided technical support through calls and emails, assisted with the setup of the Izon Camera, updated and repackaged old cameras.
  • Retail at SLC Airport

    World Duty Free Group · 2014 — 2015
    Sold products to customers and ensured stock and store appearance were maintained.
  • Customer Care

    Xerox · 2013 — 2014
    Managed inbound customer care calls for Verizon Wireless.
  • PSE - Mail Sorting

    United States Postal Service · 2012 — 2012
    Oversaw and sorted large volumes of mail for delivery.
  • Computer Technician

    Lakeview Services · 2012 — 2012
    Maintained on-site computer systems by formatting, installing software and hardware, and troubleshooting unexpected issues.
  • English Teacher

    YBM · 2010 — 2011
    Instructed Korean adults in English conversation and grammar.
  • Enumerator

    US Census Dept · 2010 — 2010
    Updated addresses and housing unit information for the 2010 Census.
  • English Teacher

    YBM ECC · 2008 — 2009
    Taught conversational English to Korean children.
  • Lab Technician

    Dickinson State University · 2004 — 2006
    Operated various lab equipment, ensured laboratory supplies were stocked, and completed tasks like creating signs and labels.

Skills & Expertise

Education

  • Bachelor’s Degree, Film and Media Arts B.A. with an EAE emphasis
    University of Utah · 2013 — 2017
  • Bachelor’s Degree, Computer Science
    Dickinson State University · 2001 — 2006