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Cristian D. from Philippines

Cristian D.

Philippines No experience yet
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EnglishTagal
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About

Cristian Dave A. is an accomplished professional in the financial and technical support industries, with a substantial background in data management, client support, and surveillance operations. Having pursued a Bachelor of Science in Business Administration majoring in Financial Management at Holy Cross of Davao College, he brings a solid understanding of business operations. His career began as a Data Encoder at Philippine Veterans Bank, where he was responsible for sorting and entering data while ensuring the integrity of databases. This experience was followed by his role as a Technical Support at Teleperformance, where he adeptly handled cable repair and bill inquiries. Cristian later excelled as a CCTV Operator with Altmaion, overseeing live and recorded surveillance to maintain secure environments. Most recently, as a Client Support Associate at Northeast Billing Inc., he specialized in managing Medicare insurance claims and maintaining compliance with HIPAA standards, showcasing his proficiency in insurance claims management and data privacy protocols.

Experience

  • CLIENT SUPPORT ASSOCIATE (HOSPICE BILLER)

    NORTHEAST BILLING INC. · 2024 — 2026
    Managed and processed medicare insurance claims while optimizing outcomes. Assisted providers in minimizing denials and accelerating reimbursements, ensuring compliance with regulations. Tracked unpaid claims, adhered to HIPAA protocols, and confirmed patient insurance coverage prior to services.
  • CCTV OPERATOR

    ALTMATION · 2023 — 2024
    Monitored live and recorded video from CCTV cameras and other surveillance equipment. Observed for suspicious activities, reporting incidents promptly. Coordinated with security personnel when necessary and followed company security procedures.
  • TECHNICAL SUPPORT

    TELEPERFORMANCE · 2022 — 2023
    Performed repairs on cable, modem, and telephone. Handled bill inquiries and managed changes of services.
  • DATA ENCODER

    PHILIPPINE VETERANS BANK · 2022 — 2022
    Sorted and entered data while scanning and encoding documents. Managed hard copies and documents, maintaining databases and client files. Responsible for daily reporting of production.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration major in Financial Management (Undergraduate)
    Holy Cross of Davao College