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Crizialene R. — Junior Customer Service Advisor from United States

Crizialene R.

Junior Customer Service Advisor

United States Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Crizialene T., a licensed Professional Teacher, holds a Bachelor of Elementary Education from Cavite State University with a stellar GPA of 1.44. Her diverse professional background includes pivotal roles in both educational and customer service sectors. At Concentrix Company, she excelled as a Customer Service Advisor for a healthcare account, where her responsibilities included assisting elderly clients, handling high-volume calls, and ensuring compliance with healthcare regulations. Her strong command of Google Workspace and Microsoft Office Suite is complemented by her exceptional abilities in communication and teaching. During her tenure as a student teacher at Paradahan Elementary School, she designed and implemented interactive lesson plans tailored to meet varied student needs, employing innovative strategies such as visual aids and hands-on activities. Crizialene remains committed to fostering learning and providing quality service across office administration and educational environments.

Experience

  • Customer Service Advisor I

    Concentrix Company · 2025 — 2026
    Provided customer support for a healthcare account, assisting elderly clients and individuals with disabilities with inquiries regarding benefits, billing, and services. Handled a high volume of inbound and outbound calls, ensuring clear communication and customer satisfaction while maintaining compliance with healthcare regulations and company policies.
  • Student Teacher

    Paradahan Elementary School · 2024 — 2025
    Created and delivered interactive lesson plans tailored to the diverse academic and developmental needs of students, fostering a collaborative learning environment. Applied various instructional strategies, such as visual aids and hands-on activities, to engage students with different learning styles and tracked their progress, providing regular feedback to support academic growth.

Skills & Expertise

Education

  • Bachelor of Elementary Education
    Cavite State University - Main Campus Indang · 2021 — 2025

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