Dalia L.
Senior HR Operations & Strategy Consultant
Open to offersNew to PlatformAbout
Dalia S. is a seasoned HR Operations and Strategy Leader based in Quezon City, Philippines, with a robust portfolio that spans across multinational, retail, and tech industries. With an extensive track record in leading HR operations for companies such as Pioneer Management Consulting and Republic, she excels in building scalable HR systems and managing global remote workforce models. Her expertise includes spearheading HR digital transformations through HRIS/ATS driven processes. Dalia has demonstrated proficiency in aligning HR operations with business growth, evidenced by her leadership in optimizing payroll, benefits, and compliance in her current role as HR Operations Lead Consultant at a U.S.-based consulting firm. Previously, as Vice President of Human Resources at EasyPC Computing, Inc., she directed comprehensive HR operations during significant organizational expansion. She is recognized for her skills in workforce planning, talent strategy, and compliance and risk management, particularly in relation to U.S. labor laws. Dalia holds a degree in Psychology and several professional certifications including CHRMP® and CHRP®.
Experience
HR Lead Consultant
Republic · 2024 — 2026Constructed an adaptable HR operating model for a remote team located in the Philippines that supports a global tech platform. Managed full-cycle recruitment for managerial positions and virtual assistants, thus fortifying remote talent pipelines. Created and executed a performance review system aimed at distributed teams to enhance visibility into deliverables and individual contributions. Provided strategic advice to leadership on engagement strategies and updates to the employee handbook while ensuring compliance for U.S.-aligned contractors in coordination with global stakeholders.HR Operations Lead Consultant
Pioneer Management Consulting · 2025 — PresentOversaw HR operations and system optimization for a consulting firm based in the U.S., focusing on payroll, benefits, and compliance. Took the lead on implementing Greenhouse ATS and managing Rippling HRIS operations, which included onboarding, payroll alignment, benefits administration, and ensuring data integrity. Supervised the administration and reconciliation of 401(k) plans and managed benefits and leave programs by coordinating with vendors to align policies. Developed and maintained HR SOPs, trackers, and governance frameworks to enhance operational efficiency and audit readiness. Collaborated with Finance, IT, and leadership to align HR systems and processes related to reporting and workforce management.Vice President, Human Resources
Easypc Computing, Inc. · 2022 — 2025Directed comprehensive HR operations for a tech retail organization with over 200 employees during a period of rapid growth. Managed workforce planning, recruitment, onboarding, and engagement strategies, aligning them with the company’s expansion goals. Spearheaded HR digital transformation initiatives, modernizing policies, systems, and the employee lifecycle processes. Oversaw payroll and benefits administration and collaborated with executive leadership on internal communications and organizational alignment.HR Country Business Partner
Kantar Philippines, Inc. · 2022 — 2022Collaborated with business units to enhance workforce planning and optimize HR operations. Executed strategies for succession planning and career development. Managed salary review processes to ensure equitable and accurately documented compensation structures.Senior Manager, HR & Admin
Easypc Computing, Inc. · 2021 — 2022Worked closely with executive leadership to establish long-term goals and mission, aligning them with talent management strategies. Led initiatives for HR automation and digital transformation, as well as strategic workforce planning and hiring approaches. Created competitive compensation, benefits, and rewards programs while overseeing annual budget management, including cost and productivity analyses. Cultivated a performance management culture and provided oversight of employee relations, including contract negotiations.HR Business Partner
Goldilocks Bakeshop, Inc. · 2015 — 2021Aligned HR strategies with business growth focusing on the development of personnel. Oversaw talent acquisition processes for leadership and critical roles, while driving HR analytics and reporting for executive leadership.Order Management Specialist II
Emerson Electric (Asia) Ltd. ROHQ · 2013 — 2015Handled order management tasks, contributing to efficient processing and client interactions within a corporate environment.Inside Sales Senior Specialist
Ingram Micro Philippines · 2011 — 2013Focused on inside sales activities, contributing to revenue generation and client relationship management.Customer Service Team Manager
Emerson Electric (Asia) Ltd. ROHQ · 2008 — 2011Managed a team of customer service representatives, ensuring high levels of customer satisfaction and operational efficiency.Customer Service Specialist
Emerson Electric (Asia) Ltd. ROHQ · 2004 — 2008Provided customer service support, addressing client inquiries and ensuring a positive service experience.Human Resource Generalist
LG Electronics · 2003 — 2004Managed various HR functions, supporting employee engagement and compliance within the organization.
Skills & Expertise
Education
- Bachelor of Science in PsychologyFAR EASTERN UNIVERSITY
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