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Dalia A. — Mid-Level HR Administrator from Philippines

Dalia A.

Mid-Level HR Administrator

Philippines 3-6 years
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About

Dalia A. is a results-driven HR and operations professional with extensive experience in HRIS administration, employee life cycle management, and HR operations across APAC and international markets. She has demonstrated proficiency in maintaining data integrity and drafting compliant documentation to optimize workflows, thereby boosting efficiency and employee satisfaction. During her tenure with Oliver Agency as a People Administrator, Dalia efficiently managed HRIS records, coordinated onboarding and offboarding processes, and supported strategic decisions through comprehensive HR reporting. Her role at Quickstep AU further developed her skills in leading end-to-end recruitment processes, enhancing department efficiency and service levels. With strong capabilities in payroll and benefits administration, Dalia effectively supported payroll processes, ensuring accuracy and compliance. Her expertise includes process improvement and managing employee documentation in accordance with policy standards, which significantly elevates service standards in any organization she becomes a part of.

Experience

  • People Administrator

    Oliver Agency · 2024 — 2026
    Managed HRIS records across APAC, ensuring accuracy in new hires, employee updates, leave, probation, and terminations through audits and reports. Coordinated the onboarding and offboarding processes, which included handling documentation, IT access, and third-party background checks. Prepared and distributed employment documents such as contracts and promotions with a focus on compliance. Served as the primary contact for HR inquiries and service tickets, resolving issues to enhance employee satisfaction. Maintained various HR trackers and registers, compiling HR reports and dashboards for strategic workforce planning. Assisted in payroll review and submission while ensuring accuracy. Arranged meetings, managed calendars, and supported training sessions and company initiatives. Contributed to policy formatting and document management to maintain compliance.
  • HR Administrator

    Quickstep AU · 2022 — 2024
    Provided comprehensive administrative support to HR operations, contributing to enhanced departmental efficiency. Oversaw the complete recruitment lifecycle, which included talent pooling, screening candidates, conducting interviews, and managing offers, onboarding, and HRIS management, ensuring a smooth candidate experience throughout the process.
  • Customer Service Representative

    Sagility · 2021 — 2022
    Executed complex administrative and managerial tasks with responsibility and ownership. Supervised junior staff and orchestrated office procedures to facilitate daily operations. Managed payroll processing and benefits administration, ensuring adherence to company policies and accuracy. Maintained detailed records for various administrative documents and oversaw the inventory of office supplies, managing relationships with vendors. Managed job postings and led talent pooling efforts for healthcare recruitment, particularly for German clients, while ensuring compliance with deployment documentation and related requirements.
  • Administrative & Recruitment Officer

    JEJ International Manpower Services | The Catanauan Cove Corp.
    Created essential HR documents including employment contracts and non-disclosure agreements, ensuring compliance and clarity. Managed job postings across diverse career sites and optimized candidate engagement and visibility. Conducted candidate screenings and coordinated structured interviews while adhering to organizational policies. Updated and maintained comprehensive employee records and HR databases, performing regular data audits to ensure compliance. Responded to inquiries regarding policy and insurance information, and addressed member eligibility, benefits, and claims processes with clear communication.

Skills & Expertise

Education

  • Bachelor of Elementary Education
    Camarines Norte State College · 2013 — 2018

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