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Danica V. — Mid-Level Operations Manager from Philippines

Danica V.

Mid-Level Operations Manager

Philippines 3-6 years 15 - 20 USD per hour
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Danica Joyce R. is a skilled Operations Manager and Digital Marketing Specialist with expertise in workflow optimization and process design. At Accountants 4 Causes, she led operations by implementing integrated systems using Zoho One, enhancing recruitment processes and developing standardized workflows to improve efficiency in remote working conditions. Her role involved the creation of secure employee dashboards and streamlined client lifecycle management. Previously, Danica excelled as a Digital Marketing Specialist at 68 South and Coala Studio, where she optimized Meta ad campaigns, executed multi-channel marketing strategies, and coordinated project timelines. Her work in marketing operations extended to managing website and campaign workflows. Additionally, in her role as an Executive Assistant at The Water Cooler Guys and Honolulu Best Realtor, she was instrumental in supporting business and marketing operations, client onboarding, and internal workflow coordination. Danica holds a Bachelor of Multimedia Arts from the Far Eastern University Institute of Technology.

Experience

  • OPERATIONS MANAGER

    ACCOUNTANTS 4 CAUSES · 2024 — 2026
    Designed and implemented integrated operational systems utilizing Zoho One, covering CRM, HR, Help Desk, Contracts, and Recruitment. Automated recruitment workflows, standardizing applicant communications, status updates, and follow-up reminders. Developed process documentation and SOPs aimed at enhancing operational efficiency. Created centralized employee dashboards with secure access through Zoho Vault, and streamlined client lifecycle by integrating intake forms, CRM pipelines, and contract management systems. Established help desk systems to improve request tracking and resolution, and supported marketing operations, which included website management and campaign workflows.

  • DIGITAL MARKETING SPECIALIST

    68 SOUTH · 2024 — 2026
    Managed Meta ad campaigns focusing on performance optimization and return on investment. Monitored campaign data continuously to implement necessary performance improvements while supporting overall marketing workflows and reporting processes.

  • DIGITAL MARKETING SPECIALIST

    COALA STUDIO · 2023 — 2024
    Executed multi-channel marketing campaigns encompassing social media, email, and influencer strategies for various clients. Coordinated timelines and deliverables, ensuring effective campaign execution and tracking overall performance to identify optimization opportunities.

  • EXECUTIVE ASSISTANT

    THE WATER COOLER GUYS · 2022 — 2023
    Supported business operations by facilitating communications and executive coordination. Managed marketing workflows alongside campaign execution, while organizing internal systems for task and project tracking.

  • EXECUTIVE ASSISTANT

    HONOLULU BEST REALTOR · 2022 — 2022
    Assisted with client onboarding and coordinated internal workflows. Developed materials for onboarding and training, additionally supported marketing and client acquisition processes.