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Danica A. — Junior Technology Instructor from Philippines

Danica A.

Junior Technology Instructor

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Danica R. is an experienced Virtual Assistant and educator with a background in technology, administrative support, and higher education. She holds a Bachelor of Science in Computer Science from Tangub City Global College and is pursuing a Master of Science in Information System at Mindanao State University – Iligan Institute of Technology. At Expert Intuitive Advisor Inc., Danica provided general administrative support, data organization, and accurate record management in a remote business setting. She further developed her skills in customer service at Edvocomm, resolving inquiries and technical issues with professionalism. As an Instructor at Tangub City Global College, she taught courses in programming, software engineering, and integrated AI applications into her classes, while conducting research in digital transformation and human-computer interaction. Danica is well-versed in maintaining confidentiality, digital platforms, and handling research documentation in the education and customer support sectors.

Experience

  • Virtual Assistant

    Expert Intuitive Advisor Inc. · 2024 — 2025
    Provided support for daily business operations by managing data organization, documentation, and record management tasks with precision. Coordinated assigned activities and followed up as necessary, while performing information gathering and research tasks. Ensured professionalism and confidentiality in all tasks, demonstrating dependable adaptability in a remote setting. Updated records of customer interactions for service continuity and adhered to company guidelines regarding data privacy and service quality.
  • Instructor

    Tangub City Global College · 2024 — 2025
    Instructed undergraduate courses covering programming, software engineering, human-computer interaction, research methodology, and multimedia systems. Integrated AI applications into classroom experiences and student projects while conducting research on AI in educational contexts and digital transformation. Supported curriculum planning by aligning course outcomes with industry needs.
  • Customer Service Representative

    Edvocomm · 2022 — 2022
    Addressed customer inquiries and technical issues, ensuring swift and satisfactory resolutions. Cultivated strong communication and interpersonal capabilities while managing a variety of customer demands. Kept precise records of customer interactions and provided constructive feedback to enhance service quality.

Skills & Expertise

Education

  • Master of Science in Information System
    Mindanao State University - Iligan Institute of Technology · 2025 — Present
  • Bachelor of Science in Computer Science
    Tangub City Global College · 2020 — 2024