Daniel S.
Mid-Level IT Project Manager
Open to offersNew to PlatformAbout
Daniel S. is a seasoned Information Technology Professional with a robust background in Project Management, networking, and virtual architecture. Currently serving as an IT Sr. Manager/Director at Forty Seventh Fifth Company LLC in New York, he excels in contract and vendor negotiations, IT policy management, and the supervision of building technologies, including BMS. Daniel has dramatically reduced IT expenditures by over $220k annually and spearheaded projects like the Smart Meter upgrade under local LAW 97. His duties extend to system migrations to cloud environments, support, and training for Microsoft 365 and Google Suite, as well as cloud-based phone systems with Verizon ONETalk. At American Management Association, he managed IT security with Trustwave and facilitated systems migrations, stabilizing network operations through Active Directory and Exchange Server management. Past roles at NICE Systems Inc. and Beth Israel Medical Center further showcased his expertise in network administration and multi-tier technical support. Daniel is fluent in English, Portuguese, and Spanish, holding certifications including MCP and VCP 5.5.
Experience
IT Sr. Manager / Director
Forty Seventh Fifth Company LLC · 2019 — PresentOversaw contract and vendor negotiations while managing and implementing IT policies and procedures. Led project management efforts for both IT and non-IT projects, ensuring timely delivery of IT solutions and process enhancements. Managed the building's technology systems, including Building Management Systems (BMS). Supported the upgrade of Smart Meters in accordance with local LAW 97. Facilitated system migrations and transitions to cloud platforms, including training and support for Microsoft Office Cloud 365 and Google Suite. Served as the primary contact for escalated issues related to turnstile and elevator systems, and provided maintenance support for Milestone video surveillance. Assisted in the setup and configuration of video conferencing systems, ensuring optimal performance and support for various mobile devices.IT Manager & Project Manager
American Management Association - AMA · 2006 — 2019Engaged in contract and vendor negotiations while managing IT security protocols with Trustwave. Handled systems migrations and transitions, focusing on Help Desk and Call Center Management. Ensured network stability through Active Directory and managed multiple versions of Exchange servers. Oversaw cloud-based Blackberry Enterprise Server services in conjunction with various handheld devices and provided technical direction to staff and users. Maintained the performance of the network, delivering effective technical support and researching solutions.IT Support team lead
NICE Systems Inc. · 2000 — 2005Served as a Network Administrator while providing Level II and III desktop support to national and international locations. Managed Cisco Router configurations along with TCP/IP, WINS, DNS, DHCP, and DMZ settings. Facilitated upgrades and support for Windows 2000 and XP across a user base of over 300 individuals. Conducted installations, configurations, and troubleshooting for various Windows operating systems and applications. Handled hardware troubleshooting for printers and networking equipment, and created user accounts on the NT platform while ensuring data backups were performed with Veritas.IT support team lead
Beth Israel Medical Center · 1997 — 2000Lead the Help Desk with Level II and III support while supervising network and desktop support initiatives. Provided assistance for Microsoft Outlook, Windows95/98/NT, and other applications. Managed upgrades for Y2K compliance across PCs and MACs, along with repair and troubleshooting of various printing and networking hardware.