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DANIELLE N. — Mid-Level Social Media and E-commerce Virtual Assistant from Philippines

DANIELLE N.

Mid-Level Social Media and E-commerce Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Danielle N. is a dedicated and client-focused Virtual Assistant, bringing a wealth of expertise in social media management and content creation to the table. Based in Camarines Sur, Bicol, Philippines, she specializes in administrative support, social media strategy, and marketplace management for platforms like Shopify, Etsy, and Amazon. With significant experience in the hospitality and tourism industry, Danielle excels in guest communication, booking coordination, and schedule management. She has effectively developed content strategies and marketing campaigns for brands such as About That Stay and Craveyard, successfully increasing their visibility and engagement. Additionally, she has a proven track record in designing promotional graphics and managing online store operations. Danielle's proficiency extends to tools such as Canva, CapCut, and Google Workspace, enabling her to deliver efficient backend support and enhance brand presence across digital platforms. Her technical acumen and organizational skills underscore her ability to maintain streamlined processes, contributing to business growth and operational efficiency.

Experience

  • Social Media Manager

    About That Stay – Luxury/Hospitality Brand
    Created content for property listings and social media to enhance visibility, engagement, and booking conversions. Developed and executed marketing and content strategies aimed at promoting stays and boosting occupancy rates. Managed calendars, reservations, and scheduling to facilitate smooth turnovers and accurate booking management. Assisted with overall property operations through various administrative tasks, guest support, and performance tracking for continual improvement.

  • Social Media Manager

    Craveyard – Coffee & Cookie Shop
    Implemented content strategies to elevate brand visibility. Designed promotional graphics and marketing materials utilizing Canva. Scheduled posts, crafted engaging captions, and performed hashtag research. Analyzed performance metrics, monitored engagement levels, and responded to customer inquiries to enhance overall performance.

  • Digital Creations, Promotions & Branding Support

    Dunk’o Pop’s - Restaurant
    Crafted digital promotional materials for product launches and marketing campaigns. Developed the brand logo and visual identity assets. Produced engaging social media graphics and contributed to the brand’s visual representation.

  • Tourism Marketing & Promotion

    Company not specified
    Created social media content for promotional engagement. Organized travel itineraries and tour-related information for client reference. Maintained tracking spreadsheets for events, members, schedules, and reports. Managed documentation and records efficiently. Designed Canva-based promotional materials such as pubmats, posters, and digital ads, and engaged audiences through effective caption writing.

  • Administrative Support & Customer Service

    GSP Representative | SSM Secretary
    Oversaw spreadsheets and ensured accuracy of product data for listings and inventory management. Handled product listing tasks and provided customer service, along with communication and stakeholder support. Focused on community engagement and audience growth. Managed email correspondence and organized calendar scheduling for product uploads and order processing. Kept documents and files organized to streamline workflow for product management and customer support in Shopify.

  • Creatives, Media, and Technical Head

    Tourism Society
    Directed the creative and technical production of visual and media materials for the organization. Designed and edited various publication materials, including presentations and certificates, while also producing audio content. Ensured consistent branding and maintained high quality across all outputs.

  • Front Office, Reservations, & Recreations

    Misibis Bay Resort
    Coordinated guest inquiries, reservations, and bookings, ensuring precise data entry and efficient scheduling processes. Facilitated front office communication, promptly responding to emails, calls, and messages in a professional manner akin to customer support in e-commerce. Assisted in maintaining booking systems and guest records to ensure organized information management. Worked alongside internal departments to address guest requests and optimize service delivery. Supported administrative tasks such as filing and report generation, applicable to remote administrative functions and Shopify support.