Dannieca M.

A dedicated Virtual Assistant with over 2 years of experience in e-commerce operations and more than 5 years of combined experience in customer service and outbound sales. I specialize in Amazon and Shopify operations, order management, inventory monitoring, customer support, data entry, administrative support, and process coordination.

Throughout my career, I have worked with tools such as Amazon Seller Central, Shopify, ShipStation, QuickBooks, Salesforce, Slack, Trello, Google Workspace, and Microsoft Office. I have experience managing product listings, processing orders, coordinating shipments, maintaining accurate records, and providing excellent customer support while ensuring day-to-day operations run smoothly.

I am highly organized, detail-oriented, and proactive, with a strong commitment to accuracy and efficiency. I enjoy learning new systems, solving problems, and helping businesses grow through reliable operational support. My goal is to build a long-term career where I can contribute my skills, continue developing professionally, and make a positive impact on the success of the team and business I support.