DAVID B.
Senior IT Program Management Consultant
Open to offersNew to PlatformAbout
David A. B. is a senior IT executive with over 35 years of establishing impactful technology solutions across various sectors. His extensive career reflects a profound ability to translate corporate strategies into tangible results, notably achieved during his tenure at prestigious organizations such as CO-OP Financial Services and QBE Insurance Group. At CO-OP, he adeptly led Program & Project Management in IT transformations, managing complex projects such as PCI Compliance and enterprise-wide VOIP implementations. Prior to that, as Senior Vice President at Worldpay and QBE, he demonstrated exceptional leadership and technical acumen by improving performance and reducing costs by millions annually while executing ITIL Service Management solutions. Known for his capacity to lead technology transformations, he has consulted for major enterprises, specializing in cloud services and IT infrastructure optimization. David's authoritative voice in IT management is further amplified by his prolific work as a writer of technical articles. His profound impact across industries like insurance, banking, and retail highlights his dedication to leveraging technology for business advancement.
Experience
Writer, Consultant
Freeport, FL · 2023 — PresentAuthor of non-fiction technical articles on subjects including IT Management, Project Management, ITIL Service Management, AI, and IT Infrastructure, as well as fiction publications.Program & Project Management
CO-OP Financial Services · 2017 — 2023Directed project and program management for complex infrastructure and operational transformation initiatives. Oversaw programs such as PCI Compliance and enterprise-wide VOIP, Unified Communications, and Contact Center projects, utilizing PPM Pro and ADO in a hybrid PMP/AGILE environment.Independent IT Consultant
Alpharetta, GA · 2016 — 2017Guided organizations in technology transformation by leveraging optimal technical solutions across IT infrastructure, applications, networks, security, data, and facilities, with a focus on Cloud, Managed Services, SaaS, and IaaS.Independent Contractor - Senior Management Consulting
Verint · 2015 — 2016Provided executive management consulting and expertise for the transformation of the technical support organization through the adoption of ITIL best practices, re-organization, and the implementation of ServiceNow.Senior Vice President of Infrastructure and Operations
QBE INSURANCE GROUP · 2013 — 2015Executed executive leadership and technical vision to improve performance and reduce operating expenses. Managed enterprise application support and ITIL processes for an organization operating across the US, Canada, and Bermuda.Senior Vice President of Infrastructure and Operations
WORLDPAY · 2011 — 2013Provided leadership to revitalize operational effectiveness and ensure continuous availability. Managed enterprise application support and the implementation of ITIL processes for a global organization operating in multiple states and countries.Vice President of Information Technology, Service Delivery
MACY’S S&T · 2009 — 2011Oversaw executive leadership for enterprise voice and data networking, tactical support, and systems administration across the United States and Guam.Senior Vice President IT, Global Systems, Operations, and Production Support
ELAVON · 2002 — 2009Directed retooling of enterprise infrastructure to ensure continuous availability and performance. Managed all enterprise application support and ITIL practices in a virtualized cloud environment.Vice President of Information Technology, Architecture & Planning
CHECKFREE CORPORATION · 2001 — 2002Led the design and development of a recovery environment and provided technical leadership for re-designing enterprise call center technology.Director of Information Technology
VECTREN CORPORATION · 1996 — 2001Managed systems, operations, networking, and tactical support staff, leading IT migration and merger activities for utility acquisitions.Advisory Systems Engineer, Networking Consultant, Manager of Consulting Services
IBM CORPORATION · 1987 — 1996Provided leadership as a consultant and project leader in the development of enterprise networking and systems integration projects, alongside systems management for IBM clients.
Skills & Expertise
Education
- A.S., Applied Computer TechnologyINDIANA VOCATIONAL TECHNICAL COLLEGE · 1986 — Present
- B.S., Science, Ed.INDIANA STATE UNIVERSITY · 1980 — Present