Deanna B.
Senior Online Education Administrator
Open to offersNew to PlatformAbout
Deanna L. is an accomplished Online Independent Tutor with extensive experience in online education and customer service. Since December 2017, she has been with Bibo Global Opportunity, Inc., where she manages daily online class schedules, maintains accurate student records, and prepares digital learning materials. With a solid foundation as a Licensed Professional Teacher, she has a decade of experience across roles such as ESL and IELTS instruction at various educational institutions including Cebu English Language Learning Academy and English Fella Educational Corporation. In addition to teaching, Deanna has demonstrated her customer service prowess at Performance Philippines, Inc. and brings skills in administrative support, email and calendar management, and data entry to any virtual assistant role. A graduate of Notre Dame University with a Bachelor's Degree in Secondary Education, majoring in English, she excels in creating and organizing digital documents using platforms like Microsoft Office and Google Workspace.
Experience
English Teacher
I.breeze International Language Center · 2019 — 2020Coordinated schedules for both individual and group lessons, creating digital documents and learning resources using Microsoft Office and Google Workspace. Organized teaching resources and adapted instructional materials to cater to individual learning needs. Provided customer support through email and online communications.Customer Service Representative
Performance Philippines, Inc. · 2018 — 2020Responded to inquiries from customers via phone and email, processed requests, and resolved account issues. Maintained accurate records using internal systems and documented interactions while adhering to company service standards.ESL / TOEIC / IELTS Teacher
Cebu English Language Learning Academy · 2018 — 2018Created instructional materials and digital presentations while maintaining student records and documentation. Scheduled and facilitated classes, managing both individual and group learning experiences.Online Independent Tutor
Bibo Global Opportunity, Inc. · 2017 — PresentManaged daily schedules for online classes and appointments, while maintaining accurate records of students and lessons. Responded to inquiries through various online communication platforms and prepared digital materials and presentations. Ensured timely and professional service across multiple clients.Online ESL Teacher
Linguage, Inc. · 2015 — 2017Conducted virtual lessons in English for international professionals. Managed schedules and lesson planning, prepared learning resources, and maintained records for students. Communicated effectively with learners via online platforms.ESL / IELTS / TOEIC Teacher
English Fella Educational Corporation · 2013 — 2017Organized instructional materials and student records while preparing lesson plans and evaluations. Collaborated with colleagues to enhance instructional practices and delivered tailored learning support.English Teacher
San Isidro High School of Balabagan, Inc. · 2012 — 2013Prepared reports and lesson guides, managed classroom schedules, and maintained administrative records. Evaluated student performance and upheld academic documentation.
Skills & Expertise
Education
- Bachelor of Secondary Education Major in EnglishNotre Dame University · 2008 — 2012